Ladeja Hopson
Chicago,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Security Officer
Allied Universal Security
01.2021 - Current
- Monitor and maintain a safe environment for students, staff, and visitors at educational facilities
- Provide management with daily reports on incidents and security activities for accurate record-keeping and planning
- Provide customer service by addressing inquiries and concerns from students, visitors, and faculty
In-Store Team Member
Papa John's Pizza
01.2018 - 01.2021
- Prepared a wide range of menu items, complying with company standards for quality and presentation
- Assisted with training new team members, providing guidance on order preparation and customer service protocols
- Conducted regular inventory counts and assisted in stock management to maintain product availability
Security Office / Guest Services Team Member
Monterrey Security
01.2016 - 01.2018
- Trained new team members on best practices for guest interaction and safety protocols
- Provided guest support and ensured safety at large-scale events at venues including Soldier Field, Allstate Arena, and Aragon Theater
- Monitored crowds to identify and address safety concerns, ensuring event and venue policy compliance
Education
Associate of Science - Computer Science
Harold Washington College
Chicago06-2025
Skills
- Team Collaboration and Leadership
- Strong Customer Service Focus
- Conflict Resolution and Problem-Solving
- Excellent Verbal and Written Communication
- Security screenings
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Security Officer
Allied Universal Security
01.2021 - Current
In-Store Team Member
Papa John's Pizza
01.2018 - 01.2021
Security Office / Guest Services Team Member
Monterrey Security
01.2016 - 01.2018
Associate of Science - Computer Science
Harold Washington College
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