Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ladia Wendzel

CO

Summary

Talented Server with experience in both casual and elevated restaurant environments, bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.


Overview

5
5
years of professional experience

Work History

Server

Babe's Tea Room
05.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Developed scripts to effectively communicate all available options to guests.
  • Memorized important components of menu offerings to enhance guest experiences.
  • Prepared hot, cold and mixed drinks for patrons and chilled bottles of wine.
  • Attended company and restaurant trainings and meetings to improve serving skills.

Server/ Food Runner

Burndown
05.2023 - 06.2024


  • Offered drink and food recommendations
  • Delivered food from kitchen to dining room tables to assist wait staff during peak hours
  • Worked with servers to address guest needs\
  • Retrieved additional condiments, napkins and drink refills for patrons
  • Backed up bus staff by quickly clearing and resetting tables
  • Familiar with brunch, lunch and dinner menus.
  • Collaborated with kitchen staff to ensure timely preparation of orders.
  • Developed effective methods for tracking and expediting orders.

Server/Food Runner

Canteen Taphouse and Tavern
07.2019 - 12.2022
  • Memorized both food and drink menus
  • Answered questions regarding dietary restrictions and nutrition information
  • Adhered to all safety & sanitization, and food handling guidelines and regulations
  • Worked in back of house as an Expo and food runner for 3 years prior to serving
  • Trained new Expo/ runner staff
  • Offered information on new menu items, seasonal and daily specials, and pairings
  • Adhered to state liquor regulations to serve alcohol safely
  • Comfortable with a POS system for entering orders to coordinate with kitchen staff

Education

Associate of Arts - Psychology

Colorado Mountain College
Dillon, CO

Bachelor of Arts - Human Services

Colorado Mountain College
Dillion, CO
12.2024

Skills

  • Customer service
  • Communication skills
  • Restaurant experience
  • Time management
  • Guest services
  • Food service
  • Computer literacy
  • Spanish
  • High-volume dining
  • Quality Control

Timeline

Server

Babe's Tea Room
05.2024 - Current

Server/ Food Runner

Burndown
05.2023 - 06.2024

Server/Food Runner

Canteen Taphouse and Tavern
07.2019 - 12.2022

Associate of Arts - Psychology

Colorado Mountain College

Bachelor of Arts - Human Services

Colorado Mountain College
Ladia Wendzel