Excel
LaDina A. Weems
Business Administration
Atlanta,Georgia
Summary
Driven administrator with over 15+ years offering in-depth experience in administration of vital business and medical projects and processes. Excellent communicator with strengths in daily operations management, workflow improvements and customer service offering leadership experience with top-notch management abilities in personnel, clerical and administrative areas.
Overview
20
20
years of professional experience
7
7
years of post-secondary education
4
4
Certifications
Work History
Senior Administrative Assistant Support
City Of Atlanta (Dept. Of Parks And Recreation)
Atlanta, GA
04.2022 - Current
- Prepared exceptional emails and other documents upon direction of immediate supervisor.
- Created and updated records and files to maintain document compliance. Wrote and prepared deliberate agendas for company meetings.
- Assisted supervisory staff with management of complex calendars and to-do lists to support organization and productivity.
- Coordinated trainings for new team members, overseeing onboarding details. Coordinated office activities
- Delivered top-notch administrative support to office staff, promoting excellence in office operations. Increased administrative productivity by 75% in first month
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
Allied Health Instructor
Fortis College
Smyrna, GA
07.2022 - Current
- Increased learning initiatives by educating students using hands-on-methods and laboratory studies.
- Facilitated and distributed course syllabus and communicated course standards and learning objectives to students.
- Collaborated with dental and other allied health instructors to implement best practices to enhance student learning.
- Supervised students when administering medications to maintain patient safety.
- Evaluated students' competencies through written assignments and examinations.
Customer Service Specialist
Two Men And A Truck
Smyrna, GA
04.2019 - 04.2020
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Maintained over 50 customer call as day with customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
Certified Medical Assistant and Certified Nurse Assistant
Grady Memorial Hospital
Atlanta, GA
02.2015 - 04.2019
- Assist with ADL's, I/O's, Vital Signs, Ambulate, Transportation, Ambulatory care, and EKG's
- Provide nursing assistance with comfort, safety, personal needs, hygiene, etc.
- Sanitized, restocked and organized exam rooms and medical equipment
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
CPR Instructor, Adjunct PCT Program Chair Health Instructor
BLS, Anthem College
Atlanta, GA
12.2013 - 01.2015
- Facilitate Curriculum to Allied Health Students, Instructor development
- Manage/Correlate Classroom, Maintained Attrition and Retention Rates and Placement Rate at 93% or higher. Recruiting physician providers including: interviewing prospective providers and CPR Instructors
- Increased learning initiatives by educating students using hands-on methods and laboratory studies
Education
Bachelor of Arts - Business Administration And Healthcare Management
Strayer University
Atlanta, GA 07.2017 - 09.2021
Associate of Arts - Business
Strayer University
Atlanta, GA 07.2017 - 09.2019
Medical Assistant Diploma - Medical Assisting
Georgia Medical Institute
Atlanta, GA 08.1998 - 09.1999
Skills
Knowledgeable and adaptable to most computer systems, EMR software: EPIC, Dentrix, etc
Training and Development
Documentation and reporting
Report and Document Creation
Operations Management
Problem Solving and Adaptability
Master calender management
Excellent written and oral communication
Certification
CPR Instructor
Software
EPIC
Outlook
Microsoft Office Suites
Quickbooks
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
“The tragedy of life is not found in failure but complacency. Not in you doing too much, but doing too little. Not in you living above your means, but below your capacity. It’s not failure but aiming too low, that is life’s greatest tragedy.”
— Benjamin E. MayS
Timeline
Allied Health Instructor
Fortis College
07.2022 - Current
Senior Administrative Assistant Support
City Of Atlanta (Dept. Of Parks And Recreation)
04.2022 - Current
Customer Service Specialist
Two Men And A Truck
04.2019 - 04.2020
Bachelor of Arts - Business Administration And Healthcare Management
Strayer University
07.2017 - 09.2021
Associate of Arts - Business
Strayer University
07.2017 - 09.2019
Certified Medical Assistant and Certified Nurse Assistant
Grady Memorial Hospital
02.2015 - 04.2019
CPR Instructor, Adjunct PCT Program Chair Health Instructor
BLS, Anthem College
12.2013 - 01.2015
Medical Assistant Diploma - Medical Assisting
Georgia Medical Institute
08.1998 - 09.1999