Ladon Moore
Owens Cross Roads,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am a committed worker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Account Manager
Allied Universal Security Services
Madison, AL
04.2023 - Current
- Interviewed and hired qualified applicants to fill open post positions in a proactive and time efficient manner, following company interviewing guidelines. I also regularly evaluate low-performing employees for replacement, upgrade or transfer
- I make initial/conditional job offers (for new employees) and job transfers (for existing employees) using company forms and procedures, offering rates, schedules and benefits in alignment with post contract requirements.
- Create, modify and manage post schedules in Winteam to ensure adequate coverage at all times. Ensures schedules are properly maintained in WinTeam and are updated regularly
- Follow all company policies regarding timekeeping procedures, meal and rest period breaks (where applicable), ensuring signatures and acknowledgements are properly documented (where applicable), and conducting weekly audits of timekeeping records to ensure accuracy
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
- Supervised property entrances and exits and monitored employee safety.
- Patrolled sites on foot and by vehicle to provide visible deterrence to criminals.
Security Supervisor
Allied Universal Security Services
Madison, AL
02.2020 - 03.2023
- Recorded required data for incident reports and files.
- Provided security team leadership and contributed to on-call duties.
- Secured premises and personnel by patrolling property and monitoring surveillance cameras.
- Monitored entire facility using CCTV while simultaneously performing dispatch duties.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
- Led security team and contributed to on-call shifts.
- Conducted site reviews and security audits and made recommendations to management based on findings.
- Used two-way communication to generate enthusiasm and foster atmosphere receptive to open exchange.
Server
Alamo Drafthouse
Ashburn, VA
03.2017 - 02.2020
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Trained new employees on restaurant procedures and plating techniques.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education
Some College (No Degree) - Psychology
- Completed [Subject] Course
Some College (No Degree) - History Teacher Education
Skills
- Customer Service
- Report Writing
- Issue Resolution
- Multi-Task Management
- Goal-Oriented
- Performance Evaluations
- Strategic Planning
- Reporting
- Employee Mentoring
Timeline
Account Manager - Allied Universal Security Services
04.2023 - Current
Security Supervisor - Allied Universal Security Services
02.2020 - 03.2023
Server - Alamo Drafthouse
03.2017 - 02.2020
Northern Virginia Community College - Some College (No Degree), Psychology
Northern Virginia Community College - Some College (No Degree), History Teacher Education
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