LaDona Greer
Blue Island,IL
Summary
Detail-oriented and methodical Billing Specialist offering 10 years of experience in related roles. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance.
Overview
11
11
years of professional experience
Work History
Billing Specialist
Resolute Management Inc
Chicago , IL
2014.02 - 2021.08
- Performed project maintenance
- Verified and updated billing rates
- Assisted in support role to facilitate efficient functioning of Unit including but not limited to mail intake, dedicated accounts/firms, reports and delivery of invoices for payment
- Processed Third Party Audit Reports for accounts as required
- Collaborated with co-workers in joint account administration
- Reviewed SOW
- Liaison between billing attorneys, billing secretaries, and vendors
- Responded to internal and external inquiries in timely manner
- Created, edited, and processed bills in accordance with client contracts
- Entered legal bills into computer system to assist operations team in creating electronic expense reports to bill clients using E-Bill operation system
- Reviewed proformas
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options
- Identified, researched and resolved billing variances to maintain system accuracy and currency
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues
- Developed rapport with clients and vendors to cultivate loyalty and satisfaction
- Entered over 800 invoices per month
- Sent final bills to to attorney or client
- Reviewed aging accounts receivable report and work with attorneys to follow up with their clients for payment
- Applied incoming funds to correct client accounts and send daily deposit reports
- Created new matters for new and current clients
- Reconciled past due accounts achieving 15% reduction in outstanding invoices
- Promoted consistent accuracy of billing information by reconciling 12 accounts monthly.
- Processed vendor and supplier payments on weekly basis.
- Processed and mailed out paper checks
Vendor/billing Processor
National Processing Company
Tinley Park , IL
2009.04 - 2012.09
- Verified and entered new merchant applications following company policy
- Conducted research and fulfillment on items presented to department for resolution by internal and external customers, sales representatives, and co-workers
- Managed over 50 customer calls per day
- Applied, updated, and maintained auxiliary products including Amex,
- Discover, JCB, and Check Services regarding vendor billing
- Processed transactions by calculating purchase totals and collecting payments.
Education
Master of Science - Business Administration
Colorado Technical University
03.2018
Bachelor of Science - Business Administration
Colorado Technical University
11.2015
Skills
- Accounts Receivable
- NetDocs
- Accounts Payable
- TABS3
- Aderant
- LawPay
- Great sense of urgency
- Works well independently or on a team
- Problem-Solver
Timeline
Billing Specialist
Resolute Management Inc
2014.02 - 2021.08
Vendor/billing Processor
National Processing Company
2009.04 - 2012.09
Master of Science - Business Administration
Colorado Technical University
Bachelor of Science - Business Administration
Colorado Technical University
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