LaDonna Anderson
Mobile
Summary
Accomplished Restaurant Manager and Bartender/Supervisor with a proven track record at Margaux Restaurant and Country Club Of Mobile, adept in team management and financial reporting. Excelled in optimizing labor costs and enhancing customer service, fostering strong relationships and operational efficiency. Skilled in invoice generation and payment coordination, demonstrating keen attention to detail and a commitment to excellence.
Experienced with managing accounts receivable processes, ensuring timely and accurate invoicing. Utilizes effective communication and problem-solving skills to resolve billing issues and maintain positive client relations. Strong understanding of financial reconciliation and adherence to company policies and procedures.
Overview
8
8
years of professional experience
Work History
Bartender/Supervisor
Country Club Of Mobile
08.2016 - 12.2024
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Responded to inbound inquiries regarding accounts and payments.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Provided exceptional customer service, anticipating member needs and exceeding their expectations consistently.
Restaurant Manager
Margaux Restaurant
09.2022 - 04.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Education
High School Diploma -
Port Angeles Highschool
Port Angeles, WA06-2024
Skills
- Team management
- Inventory control and record keeping
- Invoice processing
- Payment posting
- Statement review
- Financial reporting
- Financial records and reporting
- Accounts receivable software
- Attention to detail
- Payment coordination
- Generally accepted accounting principles
- Account monitoring
- Payment negotiations
- Invoice generation
- Accounts reconciliation
- Spreadsheets and journal entries
Timeline
Restaurant Manager
Margaux Restaurant
09.2022 - 04.2023
Bartender/Supervisor
Country Club Of Mobile
08.2016 - 12.2024
High School Diploma -
Port Angeles Highschool
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