Ladonna Boone
Atlanta Metropolitan Area
Summary
Results-focused Human Resources systems analyst with a demonstrated history of working in the private equity, human capital management, healthcare and manufacturing industries. Proactive leader with strengths in benefits administration, vendor feed maintenance, payroll processing and data system integrations.
Overview
11
11
years of professional experience
Work History
HRIS Analyst III
Legrand, North America
West Hartford, CT
04.2023 - Current
- Configured various modules of Dayforce HCM suite, including attendance and entitlement policy design, payroll policies, time entry, scheduling plans and holiday group development.
- Redesigned workflow approval matrices to drive operational efficiencies and align with organizational hierarchy
- Managed enterprise-level system administration for 4900+ employees and developed end user training documentation to optimize system adoption
- Configured legal entities, earning and deduction definitions, cost centers and work assignments to support company growth and organizational restructure
- Configured imports to XML language for upload to SFTP
- Led annual compensation cycle administration for several divisions across LNCA,
- Partnered with key stakeholders and executives on Dayforce security initiatives to combat payroll diversion, including SSO and multi-factor authentication configuration.
- Collaborated in the design and implementation of OnTrak, Legrand's compliance training registration and attendance tracking platform.
- Maintained ad-hoc reporting library and OData integration with Power BI to support various strategic intiatives, including labor management system administration and KPI dashboards
- Maintained performance management tool
- Responsible for iCIMS configuration and maintenence
- Developed test plans prior to releasing any new functionality into production environment within the Human Resources Information System.
- Mentored and trained junior analysts on industry best practices and procedures
- Developed and maintained employee database system to ensure accurate tracking of personnel information.
- Provided technical support to users on various HRIS functions such as payroll processing, timekeeping, recruitment, and benefits administration.
Compensation & Benefits Specialist
Savista, LLC
Alpharetta, GA
01.2022 - 04.2023
- Coordinated day-to-day benefits administration, including new employee enrollments, benefit terminations and managed fulfillment of all benefit vendor invoices
- Provided assistance to plan participants by explaining benefits information to ensure educated selections
- Communicated effectively with plan participants to resolve issues and discrepancies with vendors
- Provided process improvement recommendations to key stakeholders in the organization
- Prepared occupational classifications, job descriptions and salary scales for HRBPs to conduct compa ratio analyses
- Participated in Open Enrollment configuration and post enrollment audits, vendor communications and reporting
- Made salary compensation recommendations based upon in-depth research on current job trends
- Helped to manage compensation plan administration, including bonuses and short-term incentive plans
Senior Systems Administrator (Contract)
The Intersect Group, LLC
Alpharetta, GA
02.2021 - 01.2022
- Served as a technical point-of-contact for UltiPro and assisted in auditing and correcting data integrity issues in coordination with HR stakeholders
- Provided ad hoc reports and analyses to field and executive management stakeholders
- Collaborated with payroll, human resources and benefits teams in Workday implementation testing and assisted with post implementation data corrections and field inquiries
- Partnered with Streamline Verify for monthly OIG Exclusion Screenings
- Performed New Hire reporting and file uploads to state agencies
- Assisted in Annual Merit process administration
HRIS Analyst
Eyesouth Partners
Atlanta, Georgia
08.2019 - 01.2021
- Main point of contact for application maintenance, release note review and upgrade support. Oversaw relationships with all external HR vendors
- Administered benefit plans for 1,500 employees. Streamlined electronic benefit enrollment process including COBRA Administration, life events, status changes, and new hires
- Conducted the annual EEO-1 & 2 Compliance Report and annual ACA filing
- Led all system implementations, including benefit vendor feeds, iCIMS Recruiting, and Dayforce Onboarding & Performance Management modules
- Developed Ad Hoc Reporting Library for payroll and benefits teams and configured reports for KPI dashboard executive analysis
- Led 15 open enrollment cycles for M&A integrations and developed new affiliate training documentation
- Analyzed business requirements and counseled department executives on Ceridian Dayforce functionality. Eliminated manual processes and data vulnerabilities
- Trained all end-users and HR Business Partners in best practices to minimize errors and protect system data
Sales Agent
Nationwide Group, LLC
Smyrna, Georgia
06.2019 - 07.2019
- Managed high volumes of inbound and outbound calls in fast-paced environment to build, cultivate and establish lucrative client relationships
- Monitored queues and email inboxes to respond to consumers via multiple media formats
- Stayed up to date on company offerings, product inventories and industry trends to increase revenue and maintain customer satisfaction
- Achieved sales targets on daily basis by signing clients up for services, handling inquiries and overseeing team quotas
Customer Support Technical Analyst III
Ceridian HCM
Atlanta, Georgia
11.2016 - 05.2019
- Provided Dayforce configuration support for payroll, benefits and workforce management. Set up garnishments, taxes, general ledger and PTO policies
- Analyzed business requirements and partnered with clients to implement new modules and strategies to streamline daily HR processes
- Supervised proper processing of garnishments, including child support and wage assignments
- Assessed software bugs and utilized troubleshooting tools to resolve client challenges
Rapid Response Professional II
Ultimate Software
Atlanta, Georgia
03.2015 - 11.2016
- Consulted on established payroll-related policies, procedures and regulations and adherence governmental policies
- Delivered exceptional service and technical support to over 50 clients each day while consistently exceeding productivity TTR targets
- Troubleshot malfunctions with UltiPro application to pinpoint root cause of issues and compiled bug reports to escalate to senior development team
- Trained end-users in best practices to minimize errors and maintain HR data integrity
Technical Support Specialist
Computer Generated Solutions
Atlanta, Georgia
10.2013 - 03.2015
- Managed up to 42 corporate accounts and cultivated client relations and drove retention by effectively authoring and updating technical documentation and manuals
- Led team with 12% increase of maintenance service contract renewals
- Communicated with customers to identify issues, walk through solutions and initiate corrective actions to restore service and functionality
- Reviewed current hardware and software configurations and recommended modifications to increase system speed
Education
Emory University
AtlantaSkills
- Ceridian Dayforce
- Workday
- UKG
- iCIMS
- XML/SQL
- Power BI
- KPI Dashboards
- API Integration
- Ad Hoc Reporting
- Benefits Administration
- Vendor Management
- Add one more
Additional Information
- Pursuit of Excellence Spotlight Award, Legrand 2023
- Great Effort Award, Ultimate Software 2015,2016
- Customer Satisfaction Award, CGS 2014
- Survey Excellence Award, CGS 2014
Timeline
HRIS Analyst III
Legrand, North America
04.2023 - Current
Compensation & Benefits Specialist
Savista, LLC
01.2022 - 04.2023
Senior Systems Administrator (Contract)
The Intersect Group, LLC
02.2021 - 01.2022
HRIS Analyst
Eyesouth Partners
08.2019 - 01.2021
Sales Agent
Nationwide Group, LLC
06.2019 - 07.2019
Customer Support Technical Analyst III
Ceridian HCM
11.2016 - 05.2019
Rapid Response Professional II
Ultimate Software
03.2015 - 11.2016
Technical Support Specialist
Computer Generated Solutions
10.2013 - 03.2015
Emory University
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