Kiana Buie
Sanford,NC
Summary
Motivated sales professional offering 3 years of progressive sales associate experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Pfizer
Sanford, NC
12.2022 - Current
- Updated inventory and production information using warehouse management systems and scanner guns.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Collected stock location orders and printed requests to maintain inventory control.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Examined products to determine initial quality and discarded inadequate or inferior material into separate bins.
- Recorded product information, specifications and grade on spreadsheet for accurate record keeping.
- Performed quality assurance procedures to deliver products and services that met standard grade.
Sales Associate
Walmart
Sanford, NC
05.2016 - 11.2022
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
- Maintained organized, presentable merchandise to drive continuous sales
- Trained and developed new sales team associates in products, selling techniques and company procedures
- Prepared merchandise for sales floor by pricing or tagging
- Maintained records related to sales, returns and inventory availability
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites
- Maintained customer satisfaction while handling garden center product returns quickly and professionally
- Processed product returns and assisted customers with other selections
Medical Scribe
Scribe America
Worcester, MA
10.2021 - 03.2022
- Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
- Evaluated charts, documents and orders, and made timely corrections.
- Maintained understanding of all active patients in order to facilitate workflow.
- Retrieved physician correspondence from dictation service and made edits when necessary.
- Interpreted medical terminology and pharmacological information to translate information into coding system.
Medical Representative (Co-op)
Performance Rehabilitation
Sanford, NC
08.2018 - 12.2018
- Collaborated with customers after sales to identify and resolve service, account or technical product issues
- Provided respectful assistance to all parties, including patients, staff members and insurance company representatives
- Determined and implemented techniques to improve medical records retrieval process
- Set up patient charts and documented information in various company softwares
- Pulled patient records and transferred information to appropriate parties
- Entered patient insurance, demographic and health information into software and confirmed records
- Logged all requests for medical records into spreadsheets
- Verified record copies before handing each over to check for and remove unnecessary details
Supervisor
Walmart
Sanford, NC
09.2017 - 10.2018
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Evaluated employees’ strengths and assigned tasks based upon experience and training.
- Oversaw talented team of 12 sales associate by actively communicating project information, remedying issues and delivering positive feedback.
- Maintained compliance with company policies, objectives and communication goals.
- Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
Education
Associate of Science - Healthcare Management Technology
Central Carolina Community College
Sanford, NCBachelor of Science - Healthcare Mangement Technology
Liberty University
Lynchburg, VA12.2022
Skills
- Cash register operation
- Product and service sales
- Multi-tasking strength
- Interpersonal skills
- Adapt to diverse groups
- Communication skills
- Excellent people skills
- Exceptional customer service
- Scheduling
Certification
Core supervisor training certificate
Timeline
Warehouse Associate
Pfizer
12.2022 - Current
Medical Scribe
Scribe America
10.2021 - 03.2022
Medical Representative (Co-op)
Performance Rehabilitation
08.2018 - 12.2018
Supervisor
Walmart
09.2017 - 10.2018
Sales Associate
Walmart
05.2016 - 11.2022
Associate of Science - Healthcare Management Technology
Central Carolina Community College
Bachelor of Science - Healthcare Mangement Technology
Liberty University
Core supervisor training certificate
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