Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kiana Buie

Sanford,NC

Summary

Motivated sales professional offering 3 years of progressive sales associate experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Pfizer
Sanford, NC
12.2022 - Current
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Collected stock location orders and printed requests to maintain inventory control.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Examined products to determine initial quality and discarded inadequate or inferior material into separate bins.
  • Recorded product information, specifications and grade on spreadsheet for accurate record keeping.
  • Performed quality assurance procedures to deliver products and services that met standard grade.

Sales Associate

Walmart
Sanford, NC
05.2016 - 11.2022
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
  • Maintained organized, presentable merchandise to drive continuous sales
  • Trained and developed new sales team associates in products, selling techniques and company procedures
  • Prepared merchandise for sales floor by pricing or tagging
  • Maintained records related to sales, returns and inventory availability
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites
  • Maintained customer satisfaction while handling garden center product returns quickly and professionally
  • Processed product returns and assisted customers with other selections

Medical Scribe

Scribe America
Worcester, MA
10.2021 - 03.2022
  • Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
  • Evaluated charts, documents and orders, and made timely corrections.
  • Maintained understanding of all active patients in order to facilitate workflow.
  • Retrieved physician correspondence from dictation service and made edits when necessary.
  • Interpreted medical terminology and pharmacological information to translate information into coding system.

Medical Representative (Co-op)

Performance Rehabilitation
Sanford, NC
08.2018 - 12.2018
  • Collaborated with customers after sales to identify and resolve service, account or technical product issues
  • Provided respectful assistance to all parties, including patients, staff members and insurance company representatives
  • Determined and implemented techniques to improve medical records retrieval process
  • Set up patient charts and documented information in various company softwares
  • Pulled patient records and transferred information to appropriate parties
  • Entered patient insurance, demographic and health information into software and confirmed records
  • Logged all requests for medical records into spreadsheets
  • Verified record copies before handing each over to check for and remove unnecessary details

Supervisor

Walmart
Sanford, NC
09.2017 - 10.2018
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Evaluated employees’ strengths and assigned tasks based upon experience and training.
  • Oversaw talented team of 12 sales associate by actively communicating project information, remedying issues and delivering positive feedback.
  • Maintained compliance with company policies, objectives and communication goals.
  • Monitored employee performance and provided coaching and constructive guidance to address areas of concern.

Education

Associate of Science - Healthcare Management Technology

Central Carolina Community College
Sanford, NC

Bachelor of Science - Healthcare Mangement Technology

Liberty University
Lynchburg, VA
12.2022

Skills

  • Cash register operation
  • Product and service sales
  • Multi-tasking strength
  • Interpersonal skills
  • Adapt to diverse groups
  • Communication skills
  • Excellent people skills
  • Exceptional customer service
  • Scheduling

Certification

Core supervisor training certificate

Timeline

Warehouse Associate

Pfizer
12.2022 - Current

Medical Scribe

Scribe America
10.2021 - 03.2022

Medical Representative (Co-op)

Performance Rehabilitation
08.2018 - 12.2018

Supervisor

Walmart
09.2017 - 10.2018

Sales Associate

Walmart
05.2016 - 11.2022

Associate of Science - Healthcare Management Technology

Central Carolina Community College

Bachelor of Science - Healthcare Mangement Technology

Liberty University

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Kiana Buie