La Donna Miles
Raytown,MO
Summary
Goal-oriented supervisor with extensive experience in staff management and process improvement. Proven track record of enhancing efficiency, creating and implementing SOP's and ensuring my staff is up to date on products and processing.
Overview
37
37
years of professional experience
Work History
Supervisor
VFW Service Center
Kansas City, MO
03.1989 - Current
- Supervised daily operations, ensuring compliance with organizational policies and procedures.
- Trained and mentored staff on customer service best practices and operational protocols.
- Coordinated scheduling to optimize workflow and meet service demands effectively.
- Implemented process improvements that enhanced efficiency in operations.
Education
High School Diploma -
Grandview Senior High
Grandview, MOSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Experienced in Microsoft Word & Excel
Timeline
Supervisor
VFW Service Center
03.1989 - Current
High School Diploma -
Grandview Senior High