Summary
Overview
Work History
Education
Skills
Timeline
Reference
Generic
Ladwane Ancrum

Ladwane Ancrum

Apopka,FL

Summary

Dynamic Field Technician I with extensive experience at Pacer Staffing (Honeywell), excelling in component repair and professional communication. Proven track record in training new hires and enhancing customer satisfaction through effective interpersonal skills. Committed to safety standards and process improvements, consistently achieving operational goals in fast-paced environments.

Overview

13
13
years of professional experience

Work History

FIELD TECHNICIAN I

Pacer Staffing (Honeywell)
Leesburg, FL
08.2023 - Current
  • Operated equipment and machinery according to safety guidelines.
  • Installed energy-saving products into customers' homes.
  • Accurately maintained paperwork and data entry for each work order.
  • Effectively trained new hires in the field, data entry, accuracy, and quality of work.
  • Appointment scheduling.
  • Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Traveling technician (Texas, Louisiana, etc.)

OPERATIONS PRODUCTION LEAD

Azure Water
Leesburg, FL
09.2019 - 08.2023
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Assisted in training new personnel in the use of tools and equipment.
  • Used daily system logs to document production information and discussed issues with management.
  • Conducted performance reviews with team members to ensure that goals are being met.
  • Interpreted, understood, and communicated information on job tickets, configured production operations to meet specifications, and prioritized job tickets by due date.
  • Suggested process improvements based on the analysis of existing processes.

FORKLIFT OPERATOR

Kenco Logistics
Orlando, FL
11.2014 - 09.2019
  • Operated forklifts to transport materials between loading, processing, and storage areas.
  • Checked shipments for damaged or incorrect items.
  • Estimated weights, heights, and centers of balance to make precise placements.
  • Transported material to correct locations, and documented inventory changes.
  • Complied with safety regulations at all times while operating heavy machinery like forklifts.

GLASS OPERATOR/GENERAL WAREHOUSE ASSOCIATE

Trulite
Orlando, FL
08.2012 - 11.2014
  • Processed glass orders accurately, efficiently, and within specified timeframes.
  • Laminating glass.
  • Utilized scanners and RF devices for tracking purposes.
  • Loaded and unloaded delivery trucks, managing the distribution of goods to appropriate storage areas.
  • Prepared the machine for production processes by equipping it with the required tools and parts.
  • Assisted in the packaging and labeling of products for shipment, adhering to company standards.
  • Maintained clean and neat work areas to maximize productivity.
  • Cut, wrapped, weighed, and labeled orders for customers.

Education

Mid Florida Tech College
Orlando, FL
01.2015

Skills

  • Component repair
  • Instrumentation configuration
  • Hardware repair
  • Materials management
  • Professional communication
  • Electronics repairs
  • Data collection
  • Field operations
  • Loading and unloading
  • Forklift operations
  • Safety standards
  • Goal setting
  • Team coaching

Timeline

FIELD TECHNICIAN I

Pacer Staffing (Honeywell)
08.2023 - Current

OPERATIONS PRODUCTION LEAD

Azure Water
09.2019 - 08.2023

FORKLIFT OPERATOR

Kenco Logistics
11.2014 - 09.2019

GLASS OPERATOR/GENERAL WAREHOUSE ASSOCIATE

Trulite
08.2012 - 11.2014

Mid Florida Tech College

Reference

  • Mike Parker (Honeywell) - (225)432-8617
  • Donovan Holden (Honeywell) - (504)645-9925
Ladwane Ancrum
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