Proactive, enthusiastic, and customer-focused professional with a strong passion for computers. Over 20 years of experience in providing support, resolving problems, and repairing hardware and software. Skills in managing projects, planning, and leading teams. Multitasking abilities, problem-solving mindset, and effective communication skills consistently drive optimal results.
Experienced with customer interactions, effective communication, and problem-solving. Utilizes active listening and empathy to address customer concerns. Track record of maintaining calm and professional demeanor in high-pressure situations.
