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Associate Principal Engineer

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Dynamic hospitality professional with a proven track record at Olomana Golf Links, excelling in customer service and guest relations. Adept at multitasking and team collaboration, I enhance guest experiences through effective communication and workflow optimization. Committed to delivering exceptional service while ensuring order accuracy and guest satisfaction.

Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction and operational efficiency at Kona Grill through expert multitasking and exceptional communication. My approach to seamless reservation management and guest relations, backed by a strong foundation in hospitality service expertise, consistently fostered positive customer relationships and streamlined dining experiences.

Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at Olive Garden by leveraging my exceptional communication and multitasking skills. My collaborative efforts ensured seamless restaurant operations, earning commendation for outstanding service and dedication. Demonstrating adaptability and a team-player mentality, I consistently contributed to a positive and efficient work atmosphere, driving performance improvement. High-energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits, and customer desires. Calm and level-headed in all types of situations. I work very well with others me and my coworkers are not only a team but a family and get things done when we work together.

Training and mastery of guest services in a professional restaurant environment. Over 2 years of experience in FOH of the restaurant industry including hosting, food running, bussing, and plating. Assistive to guests and siblings with special needs. Professional in guest communications and friendliness. Respectful of all guests and team members. Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times. Customer-focused and eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Approachable and hospitable with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.

Adept at enhancing customer experiences and streamlining operations, I leveraged my multitasking proficiency and exceptional communication skills at Applebee's to significantly improve guest satisfaction. My ability to manage high-volume dining and coordinate seamless front-of-house activities showcases my commitment to excellence in hospitality and service efficiency.

Lady Soniya Watson

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