Laekyn Pham
Event Sales Manager
Provo,UT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
Event Sales Manager
Utah Valley Convention Center
9 2022 - Current
- Meets specified revenue goals and objectives defined for Sales Team.
- Conducts venue tours, answers questions and provides information regarding venue services, policies, and procedures. Assists clients in finalizing booking arrangements.
- Maintain large account base of customers within assigned market.
- Daily prospecting to organizations making phone calls and sending emails.
- Researches, identifies, and establishes appropriateness of groups for venue.
- Attend industry events and tradeshows.
- Prepare event contracts and proposals for clients.
- Enter and maintain complete and accurate information into CRM booking system.
- Prepare reports, correspondence, memoranda, agreements, and forecast projections.
- Serve as liaison with industry representatives, general public, and other Convention Center departments and divisions.
- Plan and organize events initially with clients during contracting phase.
- Establish and maintain effective working relationships with those contacted in course of work.
- Make verbal presentations to groups of various sizes.
- Communicate clearly and concisely, both orally and in writing.
- Communicate and work seamlessly with hotel and tourism partners.
Business Manager
CSCCa
10.2021 - 08.2022
- Organized, managed and executed CSCCa National Conference, (2019, 2020 Virtual, 2021 In-Person & Virtual, 2022)
- Negotiated contract for National Conferences at various locations across country.
- Oversaw registration and national conference events for 1,500+ attendees
- Planned and booked travel accommodations
- Trained employees and volunteers on even processes and logistics
- Managed financials, including credit card & check records, invoices & receipts, monthly reconciliation of bank accounts, and payroll for staff.
- Oversaw office staff members in their assignments and training.
Certification Coordinator
CSCCa
01.2019 - 10.2021
- Managed list of collegiate and professional level strength and conditioning coaches who desire to become Strength & Conditioning Coach Certified (SCCC) by communicating with them regularly and assisting them in fulfillment of all necessary requirements
- Prepared all exam materials and check-in lists for administration of practical portion of SCCC certification exam
- Assisted in check-in and administration of practical portion of SCCC certification exam at annual national conference
- Maintained and developed SCCC Certification Examination records by collecting, organizing, and formatting data from SCCC Certification Examination results
- Assisted in coordinating of association’s annual national conference
Education
Bachelor of Science - Business Management, Entrepreneurial Management
Brigham Young University - Idaho
Rexburg, ID 09.2014 - 12.2021
MBA -
Southern Utah University
Cedar City, UT 05.2001 -
Skills
- Knowledge of Microsoft Office Suite, Desktop Publishing and Email
Operational leadership
Operations management
Events logistics management
Financial administration
Account management
Review of contracts
Timeline
Business Manager
CSCCa
10.2021 - 08.2022
Certification Coordinator
CSCCa
01.2019 - 10.2021
Bachelor of Science - Business Management, Entrepreneurial Management
Brigham Young University - Idaho
09.2014 - 12.2021
MBA -
Southern Utah University
05.2001 -
Event Sales Manager
Utah Valley Convention Center
9 2022 - Current
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