Overview
Work History
Education
Skills
Personal Information
Timeline
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Laeticia Makabi

Laeticia Makabi

Upper Darby ,PA

Overview

7
7
years of professional experience

Work History

Mortgage Loan Processor Assistant

Tammac Holdings/Automhatic Financial
05.2025 - Current
  • Served as liaison between borrowers, realtors, and dealers to foster strong relationships and enhance communication.
  • Ensured accuracy of data entry into various systems, Encompass and Quickbase,to maintain precise information for decision-making processes.
  • Assisted in the preparation of loan files for submission to underwriting, improving overall efficiency.
  • Aided in reducing processing time by conducting thorough pre-underwriting reviews of all loan documentation.
  • Managed pipelines consistently, prioritizing tasks efficiently to meet tight deadlines without compromising quality or customer service levels.
  • Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.

Title Sr. Coordinator, Title Department

Capital One Auto Finance
12.2021 - 02.2025
  • Verified and gathered auto loan documentation, ensuring each account was paid in full
  • Managed the process of sending Titles and Lien Releases to customers, lenders, and third parties
  • Made outbound calls to customers and business partners to retrieve Titles or Lien Releases
  • Identified and corrected errors in loan documentation and processes, generating reports for corrections
  • Notarized and faxed all verified documents to correct parties

Administrative Assistant

Dr. Kim Dermatology
08.2021 - 11.2021
  • Assisted patients with appointment scheduling and profile creation using EZDERM software
  • Collected and processed patient insurance information, running eligibility and benefit reports
  • Managed patient check-ins and check-outs using EZDERM and Clover software
  • Handled phone calls, both inbound and outbound, as requested by the doctor

Marketing Assistant

Kirkland Financial Group
06.2020 - 08.2020
  • Supported the marketing department in the development of email campaigns for a small business development corporation
  • Designed and developed 100+ email templates using Zoho CRM software
  • Compiled weekly email analytics reports and summarized campaign outcomes for management
  • Communicated with clients regarding business processes and project timelines

Daycare Assistant

Joel Daycare Center
03.2019 - 08.2019
  • Managed administrative tasks for a childcare center serving 15+ students
  • Updated and maintained student files with personal and medical information
  • Coordinated monthly student activities and field trips, focused on seasonal events
  • Collaborated with preschool teachers to strengthen curriculum and class learning objectives
  • Managed attendance records and communicated with parents regarding student absences

Receptionist, Science & Technology Lab

Community College of Philadelphia
03.2018 - 07.2018
  • Coordinated tutoring appointments for the institutional learning center serving 1000+ students
  • Guided students on tutor selection, scheduling, office hours, and curriculum materials
  • Maintained confidential student records and input data accurately

Education

Master of Business Administration - Management

Dallas Baptist University
Dallas, TX

Bachelor of Business Administration - Business Management

Temple University, Fox School of Business
Philadelphia, PA
05.2021

Associate of Business Administration - undefined

Community College of Philadelphia
Philadelphia, PA
12.2018

Skills

  • Proficient in Microsoft Excel, PowerPoint, Encompass and Quickbase
  • English
  • Fluent in French
  • Conversational in Swahili

Personal Information

Timeline

Mortgage Loan Processor Assistant

Tammac Holdings/Automhatic Financial
05.2025 - Current

Title Sr. Coordinator, Title Department

Capital One Auto Finance
12.2021 - 02.2025

Administrative Assistant

Dr. Kim Dermatology
08.2021 - 11.2021

Marketing Assistant

Kirkland Financial Group
06.2020 - 08.2020

Daycare Assistant

Joel Daycare Center
03.2019 - 08.2019

Receptionist, Science & Technology Lab

Community College of Philadelphia
03.2018 - 07.2018

Master of Business Administration - Management

Dallas Baptist University

Bachelor of Business Administration - Business Management

Temple University, Fox School of Business

Associate of Business Administration - undefined

Community College of Philadelphia
Laeticia Makabi