LaFhonda Watson

• Greet customers and provide excellent customerservice.
• Operate the cash register and handle cash, credit, and digital payments accurately.
• Prepare pizza and other food items following Casey's quality and safety standards.
• Restock merchandise, coolers, and supplies.
• Maintain cleanliness of the sales floor, restrooms, kitchen, and dining areas.
• Follow food safety, sanitation, and companypolicies.
• Assist with inventory and receive deliveries.
• Work as part of a team to ensure smooth storeoperations.

Skills:

• Strong communication and customer service skills.
• Ability to work in a fast-paced environment.
• Basic math and cash-handling skills.
• Dependable, organized, and team-oriented.
• Ability to stand for extended periods and lift upto 25–50 pounds, depending on store needs.

▪ Interreacted with patients via telephone calls, texts, and/or email correspondence.

▪ Answered questions about services and collected information about patient’s medical history.

▪ Scheduled appointments for free consultations based on patients’ response to phone screening and medical history.

• Coordinated between clients and internal technicians to meet customer requirements.

• Regularly track performance as necessary to meet customer retention goals.

• Solved customer issues by phone with outside parties to solicit orders for goods or services; make appointments, collect information and conducted follow-up.

• Provided customers with service and product information.

• Motivate team to exceed customer requirements by ensuring direct TV values are being met.

• Communicates expectations for quality and accuracy of work.

Skills

• Able to make difficult decisions in stressful situations

• Professional integrity, strong moral courage and honestly

• Able to work in fast paste environments while producing equality service

• Extremely optimistic and goal oriented for success and results

Strives to learn and become better everyday.