Lagurian Dunlap Jr.
Dallas,TX
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. A results-oriented sales worker who engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
6
6
years of professional experience
Work History
Sales Support Specialist
Home Depot
03.2021 - Current
- Boosted sales performance by providing timely and efficient support to the sales team.
- Streamlined sales processes for increased revenue generation through effective communication and collaboration with cross-functional teams.
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues related to products, services, and orders.
- Contributed to the achievement of sales targets by assisting in lead generation and prospecting activities.
Insurance Sales Agent
State Farm
06.2019 - 05.2021
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Enhanced sales pipeline by targeting potential customers in various markets and utilizing effective marketing strategies.
- Expanded client base by generating referrals from satisfied customers and networking within the community.
- Improved sales performance by staying current on industry trends, product offerings, and competitor strategies.
Account Specialist
Milliman Inc
07.2018 - 02.2020
- Enhanced client satisfaction by providing comprehensive 401K plan information and addressing concerns promptly.
- Streamlined account management processes for improved efficiency and accuracy in tracking client investments.
- Resolved complex investment issues, ensuring clients received accurate and timely information regarding their accounts.
- Collaborated with sales team to upsell products and services, resulting in higher revenue generation.
Education
BBA - Accounting And Finance
Strayer University
Washington, DC02.2026
Skills
- Business Development
- Customer Relationship Management
- Customer Needs Assessment
- Sales Strategy Development
- Networking abilities
- Time management
- Upselling techniques
- Data analysis
- Project management
- Problem-solving
- Attention to detail
- Strong communication
Timeline
Sales Support Specialist
Home Depot
03.2021 - Current
Insurance Sales Agent
State Farm
06.2019 - 05.2021
Account Specialist
Milliman Inc
07.2018 - 02.2020
BBA - Accounting And Finance
Strayer University