Lahcell Williams
Carson,CA
Summary
Adaptable retail associate with a proven track record in customer service and inventory management. Recognized for strong problem-solving skills and attention to detail, ready to enhance product visibility and support sales growth.
Overview
3
3
years of professional experience
Work History
Store Associate
Adidas
Torrance, California
08.2023 - Current
- Assisted customers with product selection and inquiries.
- Processed transactions accurately at the point of sale.
- Collaborated with team members to restock inventory efficiently.
- Handled customer returns and exchanges proficiently.
- Provided exceptional customer service to foster brand loyalty.
- Demonstrated excellent customer service skills at all times.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Answered telephone to give callers store information and look up order details.
- Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
Store Manager's Assistant
Pure Mind
Torrance, California
01.2025 - 07.2025
- Responded to customer issues to provide immediate resolution and improve retention.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Assisted in managing inventory levels and restocking shelves efficiently.
- Organized promotional displays to enhance product visibility and appeal.
- Maintained cleanliness and organization of the store environment consistently.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Oversaw aspects of maintenance, inventory, and daily activity management.
Education
GED -
Levy Adult Center
Torrance, CA01-2024
Skills
- Inventory management
- Customer relationship management
- Effective communication
- Problem solving
- Returns and exchanges handling
- Inventory assessment
- Shipment processing
- Stock replenishment efficiency
- Customer service
Timeline
Store Manager's Assistant
Pure Mind
01.2025 - 07.2025
Store Associate
Adidas
08.2023 - Current
GED -
Levy Adult Center