Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Websites
Timeline
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Lai-Loni Eugene

Killeen,TX

Summary

Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sephora Beauty Advisor

Kohls
San Antonio, TX
09.2024 - Current
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Demonstrated cosmetic application best practices to achieve desired styles.
  • Maintained counter and display areas for cleanliness and organization.

Social Media Manager

Today’s Maid Services
Killeen, TX
08.2024 - Current
  • Created original content (graphics, videos, copy) tailored to Instagram, Facebook, X (Twitter), LinkedIn, and TikTok audiences.
  • Analyzed social performance metrics weekly using Google Analytics, Meta Insights, and native platform tools.
  • Coordinated with design and marketing teams to align social efforts with broader brand goals.
  • Managed a content calendar to align with brand campaigns, and seasonal trends.

Internet Response Expert

LQ Digital
Remote
12.2023 - 08.2024
  • Provided exceptional customer service assisting members to the appropriate departments.
  • Managed inbound and outbound calls throughout the workday to efficiently meet daily quotas.
  • Demonstrated ability to maintain high levels of productivity and quality while working remotely.
  • Strong time management and self-discipline skills to effectively balance work and home responsibilities in a remote environment.
  • Proficiency in using virtual call center platforms, CRM software, and other remote communication tools.

Sales Lead Manager

American Eagle Outfitters
Killeen, Texas
09.2023 - 12.2023
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Processed payments, entering sales in register for prompt customer service.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Managed sales team in a productive manner and helped to reach sales goals.

Specialty Beauty Advisor/ Clinique Consultant

Ulta Beauty Inc.
Harker Heights, TX
05.2023 - 09.2023
  • Demonstrated cosmetic application best practices to achieve desired styles.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Processed payments, entering sales in register for prompt customer service.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Managed Clinique at this location and ran the Businesses to company standards.

Lead Beauty Advisor

Ulta Beauty Inc.
Harker Heights, TX
10.2022 - 05.2023
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Processed payments, entering sales in register for prompt customer service.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
  • Recorded notes for future reference about customer preferences and services delivered.

Beauty Advisor

Ulta Beauty Inc.
San Antonio, TX
10.2021 - 10.2022
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained counter and display areas for cleanliness and organization.
  • Arranged merchandise to present visually appealing displays and attract clientele.

Volunteer

Beginning Steps Daycare
Killeen, TX
03.2018 - 03.2019
  • Assisted with special events or programs.
  • Maintained clean, neat and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun and smooth-running events by helping with organization.

Education

Bachelor of Arts - Communications, Minor Sociology

The University of Texas at San Antonio
San Antonio, TX
05.2025

High School Diploma -

C E Ellison High School
Killeen, TX
05.2021

Skills

  • Loyalty and rewards programs
  • Cash handling and till management
  • Visual merchandising
  • Sales techniques
  • Time management
  • Product demonstrations
  • Adobe Creative Suite proficiency
  • Industry standards knowledge
  • Beauty trends awareness

Affiliations

Member, Alpha Kappa Alpha Sorority, Incorporated
Omicron Tau Chapter

  • Organized service events and philanthropic initiatives aligned with national programs.
  • Collaborated with members to plan and execute community outreach projects.
  • Participated in regional conferences and leadership development workshops.

Certification

  • Social Media Marketing Certification – HubSpot Academy, July 2024

Timeline

Sephora Beauty Advisor

Kohls
09.2024 - Current

Social Media Manager

Today’s Maid Services
08.2024 - Current

Internet Response Expert

LQ Digital
12.2023 - 08.2024

Sales Lead Manager

American Eagle Outfitters
09.2023 - 12.2023

Specialty Beauty Advisor/ Clinique Consultant

Ulta Beauty Inc.
05.2023 - 09.2023

Lead Beauty Advisor

Ulta Beauty Inc.
10.2022 - 05.2023

Beauty Advisor

Ulta Beauty Inc.
10.2021 - 10.2022

Volunteer

Beginning Steps Daycare
03.2018 - 03.2019

Bachelor of Arts - Communications, Minor Sociology

The University of Texas at San Antonio

High School Diploma -

C E Ellison High School