Laiba Zafar
Brooklyn,NY
Summary
Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Access Service Representative
Northwell Health System
New York, NY
04.2024 - Current
- Greeted patients upon arrival and provided necessary paperwork for registration.
- Verified insurance information and entered data into thepatient records system.
- Assisted with scheduling appointments, registering new patients, and providing updates to existing patient records.
- Answered incoming calls promptly and addressed inquiries regarding medical services offered.
- Provided information about clinic policies and procedures as well as answered general questions from patients.
- Collected co-pays, payments, deposits, and other monies due from patients according to established procedures.
- Maintained confidentiality of all patient records per HIPAA standards.
Medical Assistant
Dr. Abdul Wahid
Brooklyn, NY
10.2019 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Organized patient charts before each day's clinic sessions began.
Physical Therapy Aide
Motion Physical Therapy
Brooklyn, NY
05.2023 - 11.2023
- Assisted physical therapists with patient treatments by setting up equipment, preparing patients for treatment and providing support throughout the session.
- Maintained accurate records of patient progress, including vital signs, range-of-motion measurements and other relevant information.
- Conducted exercises with patients as prescribed by the physical therapist in order to improve strength and flexibility.
- Monitored patients during exercise sessions to ensure proper technique is being used and to provide additional instruction when necessary.
Education
Doctor of Pharmacy -
Touro College
New York, NY05-2028
Bachelor of Science - Psychology
City College of New York of The City University of New York, The
New York, NY05-2024
Skills
- Strong interpersonal skills
- Problem-Solving
- Multitasking and Organization
- Medical Terminology
- Team Leadership
- Team Collaboration
Languages
Urdu
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Timeline
Access Service Representative
Northwell Health System
04.2024 - Current
Physical Therapy Aide
Motion Physical Therapy
05.2023 - 11.2023
Medical Assistant
Dr. Abdul Wahid
10.2019 - Current
Doctor of Pharmacy -
Touro College
Bachelor of Science - Psychology
City College of New York of The City University of New York, The
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