LAIKEN BECKSTROM
Hudson,SD
Summary
Customer-oriented, sales-focused, eager to learn, esthetician skilled in various types of beauty treatments. Expertise in marketing and promotional events. Possess outstanding knowledge of multiple skincare regimens and treatment procedures. Dedicated to maintaining impeccable service with focus on optimizing individual experiences and brand loyalty.
Overview
11
11
years of professional experience
Work History
Esthetician
The Spa at Grand Falls
08.2019 - Current
- Performed various spa treatments including customized facials, microdermabrasion, chemical peels, body treatments, brow and lash services, and full body waxing
- Established long-lasting relationships with clients by providing personalized care and consistently delivering exceptional service
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Educated guests on current services, events and promotions within the spa.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
Cosmetic Manager
Clinique-Younkers
10.2014 - 08.2018
- Manage all communication with beauty advisors and assist in all client activities
- Provide optimal level of customer services and ensure achievement of all sales goals
- Facilitate strategies to present and sell merchandise through regular product demonstrations to maintain 2.5 items per transaction sales goal
- Provide training to all beauty advisors and ensure compliance to all company objectives
- Ensure compliance to vendor guidelines and standards for merchandise
Cosmetologist
Foxxis Salon
09.2014 - 04.2016
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets for salon
- Created memorable customer experiences by including special services such as head and neck massages during appointments
- Performed nail services, including manicures, pedicures, and paraffin wax treatments
- Salon services including cuts, color services, waxing services and extensions
Education
Esthiology
Aveda Institute Des Moines
West Des Moines, IA08.2019
Cosmetology Arts and Sciences
Aveda Institute Des Moines
West Des Moines, IA09.2014
Skills
- Customer service
- Sales expertise
- Problem-solving
- DiamondGlow certified
- HydraFacial certified
- Facial and body treatments
- Chemical facial peels
- Advanced facial and body waxing
- Sanitation requirements
- Time management
- Product and service sales
- LED light therapy
Timeline
Esthetician
The Spa at Grand Falls
08.2019 - Current
Cosmetic Manager
Clinique-Younkers
10.2014 - 08.2018
Cosmetologist
Foxxis Salon
09.2014 - 04.2016
Esthiology
Aveda Institute Des Moines
Cosmetology Arts and Sciences
Aveda Institute Des Moines
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