Laila Ahmadi
Program Manager
Ladera Ranch,California
Summary
A driven and experienced certified Project Management Professional (PMP) and Scrum Master (CSM), with a strategic mindset that delivers top tier solutions within dynamic organizations. Demonstrated strengths including building strong teams, being an effective liaison between business partners, project team, and stakeholders with a continuous passion for learning, best practices, and creative solutions for all project needs.
Overview
21
21
years of professional experience
4
4
Certification
Work History
Program Manager
Ingram Micro
07.2021 - Current
- Developed, administered, and supported multiple vendor programs for Cloud Portfolio Vendor Development by implementing innovative ideas to usher vendors from discovery to success at Ingram Micro’s world-wide marketplaces and being a vendor advocate within Ingram Micro.
- Proactively assessed, clarified, and validated 250+ vendors need on ongoing basis to ensure continuous improvement to vendor programs.
- Collaborated closely with partner organizations internally and externally to develop and implement requirements for vendor programs.
- Guided partner organizations to enhance vendor onboarding, KPI Development and GTM support and tracking.
- Appointed to oversee key projects and programs to work across diverse teams to facilitate needs of their vendors as well as the team.
- Coached team members on productivity strategies, policy updates and performance improvement plan to accomplish challenging goals.
Program Manager
KETIV Technologies
09.2019 - 06.2021
- Provided overall program management by managing day-to-day operations of Implementation Delivery team through lifecycle of projects with goal to assist successful delivery that meets customer satisfaction in digital transformation journey.
- Defined processes and tools best suited to each project. Created detailed project road maps, schedules, and lessons learned which led to 10% increase in projects profitability.
- Demonstrated proactive approach to identify risks to project success; developed effective action plans for Change Management, leveraged best practices and lessons learned to improve efficiency of project team.
- Worked with Program Management Team on Capacity Planning to optimize business results that lifted revenues by over $500K.
- Interacted with customers and clients to identify business needs and requirements.
Senior Project Manager
Altec Products, Inc.
02.2016 - 08.2019
- Managed implementation of Document Management (DocLink) software and Workflow automation projects, totaling $8M in budget annually.
- Utilized 2 Outsourcing firms and 10 freelancers to reduce operations costs by 12%.
- Communicated project plans and progress to key stakeholders and project contributors.
- Escalated and communicated issues and changes affecting projects which improved customer satisfaction by 8% over 6 months and increasing repeat customers by 6%.
- Maintained schedules to meet key milestones at every project phase.
- Managed and achieved successful deployment of new releases in more than 10 Controlled Released Sites within time and budget.
Project Manager
Coast Sign Co.
07.2012 - 01.2016
- Managed 150+ Branding Installation projects distributed Nationwide from concept through execution on daily basis.
- Identified plans and resources required to meet project goals and objectives.
- Communicated effectively with clients to evaluate alternative business solutions and priorities.
- Worked closely with Design, Engineering, Estimating, Manufacturing and QA teams to review/confirm scope and releasing product to manufacturing.
- Managed multiple external vendors and monitored sub-contractors to ensure successful delivery.
Knowledge Network Facilitator
United Nations Development Program (UNDP)
09.2008 - 09.2011
Deputy Project Control Manager
Eni Iran B.V.
03.2002 - 09.2008
Education
Bachelor of Science - Software Enginering
Azad University Tehran
Tehran, Iran01.1995
Skills
- Program Management
- Risk and Change Management
- Stakeholder Management
- Planning and Decision Making
- Team Bonding
- Effective Communication
- Advanced problem solving
- Process Improvement
- Critical Thinking
- Business Acumen
Certification
Project Management Professional, PMP (PMI)
Scrum Master (Scrum Alliance)
AWS Cloud Practitioner Essentials, Classroom (AWS)
Project Management ( UCI )
Timeline
Program Manager
Ingram Micro
07.2021 - Current
Program Manager
KETIV Technologies
09.2019 - 06.2021
Senior Project Manager
Altec Products, Inc.
02.2016 - 08.2019
Project Manager
Coast Sign Co.
07.2012 - 01.2016
Knowledge Network Facilitator
United Nations Development Program (UNDP)
09.2008 - 09.2011
Deputy Project Control Manager
Eni Iran B.V.
03.2002 - 09.2008
Bachelor of Science - Software Enginering
Azad University Tehran
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