Laila Cordova
Winchester,United States
Summary
Hardworking Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
1
1
year of professional experience
Work History
Sales Associate
Lilyful
Temecula, CA
09.2023 - Current
- Assisting customers in finding merchandise and offering product recommendations
- Providing information about promotions, sales, and company policies
- Operating the cash register and processing transactions accurately
- Maintaining a clean and organized store environment, including restocking merchandise and tidying displays
- Collaborating with team members to achieve sales goals and provide excellent customer service.
- Being a key holder and following opening and closing procedures
Hostess
The Cheesecake Factory
Temecula, CA
08.2023 - Current
- Greeting guests as they arrive creating a welcoming atmosphere and thanking them for eating with us as they leave.
- Managing the waitlist and seating guests efficiently, while providing accurate wait time estimates to guests
- Ensuring there is communication with servers and kitchen staff to ensure smooth seating and service
- Answering phone calls within three rings and taking reservations
- Collaborating with management to resolve any guest concerns or issues
- Ensuring a positive dining experience for all guests
Education
Bachelor of Arts - Communication
California State University - San Marcos
San Marcos, CA12-2024
Skills
- Written and oral communication skills
- Teamwork and Collaboration
- Multi-tasking strength
- Cash Handling Accuracy
- Sales expertise
- Customer Service
Timeline
Sales Associate
Lilyful
09.2023 - Current
Hostess
The Cheesecake Factory
08.2023 - Current
Bachelor of Arts - Communication
California State University - San Marcos
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