Laila Davis
North Ridgeville,OH
Summary
People-oriented and reliable Shift Leader successful at executing new initiatives. Bringing in several years of experience as a team leader. Committed to creating workplace culture consistent with organization's mission and values. Superb communicator with all team members and managers. Continuously evaluates operations for safety concerns and implements strategies to reach targets.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Panera Bread
North Ridgeville, OH
08.2021 - Current
- Ensured all safety and sanitation regulations were met throughout the shift.
- Provided on-the-job training to new staff members.
- Monitored staff performance to ensure quality standards were met.
- Assigned tasks to team members based on their strengths and skill sets.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of daily transactions and deposits.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Provided feedback to employees regarding their performance in order to improve productivity.
- Provided exceptional customer service to ensure customer satisfaction.
Education
High School Diploma -
North Ridgeville High School
North Ridgeville, OH05-2023
Skills
- Inventory Control
- Customer-Oriented
- Safety reviews
- Labor and food cost control
- Inventory Management
- Safety understanding
- Training and mentoring
Timeline
Shift Supervisor
Panera Bread
08.2021 - Current
High School Diploma -
North Ridgeville High School
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