Laila Hill
Summary
Highly organized and detailed human resource professional with extensive experience in credentialing and administrative support. Successfully manages a high volume of new hires in the applicant pool, ensuring timely completion of projects. Demonstrates expertise in documentation and effective communication with credentialing entities.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Credentialing Specialist
Merakey
04.2023 - Current
- Responsible for onboarding new hires for the Children's Services Department.
- Manages multiple priorities effectively, resulting in the on-time completion of credentialing tasks for numerous providers simultaneously.
- Conducted audits of provider files, ensuring all necessary documents are up-to-date and compliant with regulatory requirements.
Human Resource Credentialing Specialist
Neurabilities Healthcare
03.2022 - 04.2023
- Responsible for sending out new hire packets, conducted various tasks during the onboarding process such as administering Child Abuse Clearance Results and sending FBI codes to applicants that were new hires.
- Verified licensure, education and training of applicants
- Responsible for auditing files of various physicians in the agency as well as maintaining a caseload of 45 new hires daily.
- Consistent communication with new recruits as well as being responsible for maintaining the HRIS system and ensuring that all files follow company regulations
- Responsible for managing the data entry on the new hire tracker.
- Recruited 15 to 20 new hires weekly.
- Knowledge of UKG and ADP systems to track new hire applications
- Trained two other Credentialing Specialists as well before leaving the company
- Familiar with Credentialing in various sectors of children's services and IDD
- Knowledge of payer requirements for funding
Human Resource Credentialing Specialist
Merakey
02.2020 - 03.2022
- Reviews, credentials files for potential red flags, complete checklists of all clearances as it pertains to new hires
- Facilitates welcome letters, telephone and email contact to applicants to assist them in the Onboarding process upon hire
- Works closely with Intellectual Disabilities programs in Philadelphia and Pittsburg, to ensure that files comply for weekly starts
- Updated database on Smartsheet for accuracy daily
- Assist and resolve credentialing discrepancies
Human Resource Recruiter
Northern Children's Services
11.2018 - 11.2019
- Full cycle recruiting which includes sourcing and screening resumes for qualified candidates
- Conducted phone interview schedules for senior management team
- Networked with University Career Centers and organizations establishing working relationships to maintain candidate flow, attended job fairs and conducted interviews
- Assisted in administrative tasks such as creating employee files, reviewing candidates background checks, onboarding new employees and other projects as assigned such as designing company websites through ADP and employment requisitions through ADP, achieved weekly hiring goals
Operations Coordinator
Family Choice Healthcare
08.2015 - 02.2017
- Responsible for overseeing Philadelphia location
- Conducted interviews of certified nursing assistants, home health care aids, and personal care attendants
- Completed the intake process of new consumers, made customer service calls and helped employees maintain up-to-date certifications and state required documentation, responsible for recruiting new applicants
- Worked closely with the Philadelphia Corporation for Aging and other medicare and medicaid providers
- Conducted career fairs to attract new business prospects to attract and recruit new applicant's
Employment Specialist
Pathway's PA
03.2014 - 08.2015
- Resume preparation conducted job readiness classes
- Obtained employment for clients via marketing and development
- Collaborated with The Montgomery County Career Link and other government agencies
- Handled conflict resolution and negotiations, settled disputes handled complaints by resolving
- Established and maintained Interpersonal relationships by developing constructive and cooperative working relationships with others and maintaining them over time with follow-up
- Gathered Information observed, received, and otherwise obtained information from all relevant sources
- Communicated with supervisors, peers, or subordinates by providing information to supervisors, co-workers, and subordinates by telephone, in written form, email, or in person
Service Coordinator
Child Link/ Delta T Group
08.2013 - 12.2014
- Assisted children with developmental delays birth to age four
- Liaison between clinical therapist and physical therapist, ensured families received proper care for their children by conducting weekly home visits
- Collaborated with various agencies to obtain resources for families
Education
Master of Arts - Organizational Management
University of Phoenix
Philadelphia, PA. 11.2003 - 06.2005
Bachelor of Science - Communications Technology
Chestnut Hill College
Philadelphia, PA. 09.1996 - 05.1999
Skills
- Recruiting Experience
- UKG Knowledge
- ADP
- Staffing
- Employee Relations
- Familiarity with Audits
- Regulations
- Compliance
- Ability to multi-task
- Team Player
- Background checks
Certification
Associate Professional in Human Resources
Timeline
Credentialing Specialist
Merakey
04.2023 - Current
Human Resource Credentialing Specialist
Neurabilities Healthcare
03.2022 - 04.2023
Human Resource Credentialing Specialist
Merakey
02.2020 - 03.2022
Human Resource Recruiter
Northern Children's Services
11.2018 - 11.2019
Operations Coordinator
Family Choice Healthcare
08.2015 - 02.2017
Employment Specialist
Pathway's PA
03.2014 - 08.2015
Service Coordinator
Child Link/ Delta T Group
08.2013 - 12.2014
Master of Arts - Organizational Management
University of Phoenix
11.2003 - 06.2005
Bachelor of Science - Communications Technology
Chestnut Hill College
09.1996 - 05.1999
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