Summary
Overview
Work History
Education
Skills
References
Timeline
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Laila Nassar

Knoxville,TN

Summary

Management and Administration, US Navy Possess an Active Secret Security Clearance and over 4 years of progressive training and experience in naval construction, logistics, training, and personnel management. Currently working as a full time college student with a passion for specialty coffee and serving the community one cup at a time. Dedicated to process improvement and mission success through adaptation, teamwork, and a problem solving mindset.

Overview

5
5
years of professional experience

Work History

Construction operations and management with a focus on structural field engineering

US Navy/US Navy Reserves
01.2019 - Current
  • Oversaw the training and qualification of over 20 personnel promoting the unit to the status of 100% deployable and operationally ready
  • Executed over 30 structural projects to completion well ahead of schedule resulting in reduced project man hours spent and an overall increase in workforce output
  • Provided quality assurance and control on construction site operations in adherence with Navy and OSHA specific standards and specifications.

Team Lead

Calibre Coffee
09.2022 - 01.2024
  • Provided excellent customer service with a friendly attitude when greeting customers, taking orders and preparing drinks
  • Implemented a system to improve café’s management system to decrease waste, inventory loss, and ensure the shop’s consistency in coffee quality
  • Coordinated efforts with management to train new baristas
  • Aided management in reaching out to coffee roasters to create a rotating coffee program.

Logistics Technician

Apple Data Center
12.2021 - 09.2022
  • Shipping and receiving of servers, optics, and all other Apple data center needs
  • Worked closely with mechanical and electrical engineers on site to obtain items needed for projects
  • Equipment: Forklift, drives large box trucks and hand/power pallet jacks

Education

Associates of Science (40 credit hours complete) at Harper College, Transferring to The University of Tennessee Fall 2024 to work towards a BA in Zoology -

Skills

  • Personnel Management
  • Logistics
  • Workflow creation and evaluation
  • Microsoft Office
  • Industrial & environmental safety
  • Gas acetylene welding
  • Crane rigging
  • Survival swimming
  • Latte art
  • Milk texturing

References

  • Blaine Bontempo, (847) 337-6436
  • Josh Tupas, (630) 398-0879
  • Mike Steeves, (469) 651-2699

Timeline

Team Lead

Calibre Coffee
09.2022 - 01.2024

Logistics Technician

Apple Data Center
12.2021 - 09.2022

Construction operations and management with a focus on structural field engineering

US Navy/US Navy Reserves
01.2019 - Current

Associates of Science (40 credit hours complete) at Harper College, Transferring to The University of Tennessee Fall 2024 to work towards a BA in Zoology -

Laila Nassar