Laila Newsom
Glendora,CA
Summary
Dynamic and detail-oriented professional with a strong background in customer service from my role at iCloud Kitchen. Skilled in money management and communication, I excelled in providing exceptional dining experiences and counter service while maintaining high standards of cleanliness and organization. Proven adaptability and teamwork contributed to exceeding sales targets and ensuring customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Office Assistant Intern
Sandra Newsom
Los Angeles , California
02.2023 - 03.2025
- Part time employee
- Answered and directed incoming phone calls in a professional manner
- Organized and maintained filing systems for easy document retrieval
- Handled general clerical duties including sorting, filing, and managing paperwork
Food Attendant
iCloud kitchen
Los Angeles , CA
01.2023 - 12.2024
- Cashier/Sever Part time employee
- Provided excellent customer service in a fast-paced environment
- Accurately handled cash, credit, and mobile payments
- Maintained cleanliness and organization of work areas
- Prepared beverages such as coffee, tea, juices, smoothies for customers.
- Assisted in the preparation of food items such as sandwiches, salads, and other dishes.
- Replenished condiments when needed throughout shift.
- Followed health safety guidelines when handling food items.
Snack Bar Cashier
Glendora national little league
Glendora, California
03.2023 - 06.2023
- Part time volunteer
- Provided excellent customer service at all times to ensure customer satisfaction.
- Adhered to cash handling procedures established by management including proper change making techniques.
- Prepared and severed food the customer satisfaction
- Contributed to meeting or exceeding store sales targets
Education
Glendora High School
Glendora, CA05-2025
Skills
- Costumer service
- Money management
- Attention to detail
- Adaptability
- Communication
- Team work
Certification
- Food handlers
Accomplishments
- President, Sillhouettes Glendora Show Choir (11th Grade)
- Tech Lead, Glendora Show Choir (Current)
- Makeup Lead, Drama Department – 12 Angry Jurors (12th Grade)
Languages
ASL
Limited
References
References available upon request.
Timeline
Snack Bar Cashier
Glendora national little league
03.2023 - 06.2023
Office Assistant Intern
Sandra Newsom
02.2023 - 03.2025
Food Attendant
iCloud kitchen
01.2023 - 12.2024
Glendora High School