Owen Morales
Kissimmee,FL
Summary
Dynamic professional with a proven track record in customer service and time management, demonstrated at companies like Amazon. Skilled in data entry and fluent in Spanish, I excel in fast-paced environments, achieving efficient operations and high customer satisfaction. Expertise in handling diverse tasks from logistics to conflict resolution, showcasing a positive attitude and adaptability.
Overview
6
6
years of professional experience
Work History
Office Assistant
HireQuestDirect
04.2023 - 10.2024
- Handled Payout of Employees distributing funds.
- Assisted in scheduling employees to help labor on construction projects.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Delivery Driver
Amazon
10.2021 - 06.2022
- Delivered packages to customer doorsteps and business offices.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Operated vehicle safely in highly congested areas with no traffic violations.
Junk Haul
College Hunks Hauling Junk & Moving
05.2021 - 10.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Learned how to operate a large vehicle.
- Proven ability to learn quickly and adapt to new situations.
Sales Associate
Nike
08.2018 - 04.2021
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
Diploma -
Gateway Highschool
Kissimmee, FL06.2017
Skills
- Spanish Speaking
- Costumer Service
- Time Management
- Data Entry
- Positive Attitude
Languages
Spanish
Native or Bilingual
Timeline
Office Assistant
HireQuestDirect
04.2023 - 10.2024
Delivery Driver
Amazon
10.2021 - 06.2022
Junk Haul
College Hunks Hauling Junk & Moving
05.2021 - 10.2021
Sales Associate
Nike
08.2018 - 04.2021
Diploma -
Gateway Highschool
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