Laila Santiago
Midland,GA
Summary
At Publix, I developed strong customer service and teamwork skills in fast-paced food service environment. Skilled in multitasking, maintaining and ensuring customer satisfaction. Looking to transition into new field, utilizing these transferable skills to add value and drive success.
Overview
2
2
years of professional experience
Work History
Deli Associate
Publix
04.2023 - Current
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Contributed to positive customer experiences by promptly addressing concerns and providing knowledgeable product recommendations.
- Enhanced customer satisfaction by providing exceptional service and accurately fulfilling customer's requests.
Education
High School Diploma -
Central High School
Phenix City, AL05-2022
Skills
- Customer engagement
- Active listening
- Problem resolution
- Complaint handling
- Patience
- Time Management
Timeline
Deli Associate
Publix
04.2023 - Current
High School Diploma -
Central High School
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