Lainey Martin

Directed store operations and managed sales team to achieve strategic goals. Oversaw team growth and development from assistant manager to store manager. Drove initiatives that enhanced store performance and customer satisfaction.

Assisted in organizing associates and maintaining sales floor operations. Completed various operational tasks throughout the week. Actively contributed to store upkeep to meet standards.

Assisted with scheduling and confirming guest reservations. Supported front-of-house operations by answering phones, greeting guests, and managing events and private parties. Trained new hosts and hostesses to ensure smooth onboarding.

Assisted in driving business success through effective leadership. Supported customer care initiatives to enhance satisfaction. Managed operational tasks while delegating responsibilities to associates. Oversaw opening and closing procedures.

• I worked at Pacsun as a seasonal sales associate.