Lainey Sipes
West Palm Beach,FL
Summary
Positive, dependable, and highly organized professional with extensive customer service experience in fast-paced, high-end environments. Demonstrated skills in scheduling, payment handling, and guest relations. Seeking to leverage interpersonal skills, attention to detail, and strong front desk experience. Pursuing a career in sonography to become a pediatric ultrasound technician.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Lee Loo Hair Salon
01.2020 - 01.2024
- Greeted clients with professionalism and warmth, ensuring a luxury front desk experience.
- Managed appointment scheduling and calendar coordination for multiple stylists.
- Handled payments (cash/credit/tips) with accuracy and accountability.
- Maintained salon organization and cleanliness, supporting a welcoming environment.
- Opened and closed the salon independently, ensuring all procedures were followed.
- Demonstrated discretion, confidentiality, and strong multitasking skills in a busy setting.
- High-End Salon (periodically)
Assistant Manager / Merchandiser
BC Surf and Sport
Fort Lauderdale, FL
01.2021 - 01.2023
- Supervised store opening and closing as keyholder.
- Assisted customers, organized merchandise, and created product displays.
- Managed daily sales transactions and prepared accurate bank deposits.
Server/Bartender
Cap’s Place Island Restaurant
Pompano Beach, FL
01.2024 - 01.2025
- Bartended and served in a historic, high-volume setting, ensuring an exceptional guest experience.
- Processed payments accurately and managed both opening and closing duties.
- Maintained high attention to allergy safety and guest preferences.
- Engaged guests with knowledge of the restaurant’s 97-year history.
Education
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Broward College
11.2022
High School Diploma - undefined
State of Florida
12.2021
Skills
- Front desk and receptionist operations
- Patient, client, and customer-focused communication
- Appointment scheduling & multi-line phone systems
- Cash handling and POS systems
- Conflict resolution and de-escalation
- Fast-paced multitasking & time management
- Opening/closing procedures
- Cash handling
- Guest engagement
- Exceptional customer service
- Strong work ethic
Certification
- CPR, First Aid, and AED certified (Newborn through Adult)
Timeline
Server/Bartender
Cap’s Place Island Restaurant
01.2024 - 01.2025
Assistant Manager / Merchandiser
BC Surf and Sport
01.2021 - 01.2023
Receptionist
Lee Loo Hair Salon
01.2020 - 01.2024
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Broward College
High School Diploma - undefined
State of Florida