Laisha Aguilar
Santa Ana,CA
Summary
Highly motivated team player seeking an administrative position in a challenging environment. Excitingly ready to bring a strong work ethic with eagerness to learn and to support a busy team.
Overview
6
6
years of professional experience
Work History
Merchandise Assistant Manager
Dollar Tree
Costa Mesa
06.2022 - Current
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Maintained inventory by checking merchandise to determine levels.
- Coordinated with vendors to secure product availability at competitive prices.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Handled packages safely while unloading and transporting.
Broker Assistant
Astrid's Insurance
Costa Mesa
04.2019 - 03.2020
- Remit applications, endorsements, and payments
- Responsible for client policy changes for both new and existing customers.
- Researched coverage and premium options and supplied clients with best coverage available for individual needs.
- Maintained accurate records of client interactions and transactions.
- Responded to inquiries, resolved issues, and processed claims.
Sales Associate
Party City
Costa Mesa
10.2018 - 11.2018
- Greet and assist customers with all inquiries and sales transactions
- Responsible for maintaining assigned sections in store as determined by the General Manager by receiving and staging merchandise.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
High School Diploma -
Estancia High School
06.2017
Skills
- Exceptional Customer Service Skills
- Computer Skills (Word, PowerPoint, Adobe)
- Teamwork Attitude
- Time Management
- Adaptability
Languages
English
Professional
Spanish
Professional
Timeline
Merchandise Assistant Manager
Dollar Tree
06.2022 - Current
Broker Assistant
Astrid's Insurance
04.2019 - 03.2020
Sales Associate
Party City
10.2018 - 11.2018
High School Diploma -
Estancia High School