Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Laisha Garrido

Santo Domingo Este

Summary

Customer Service Professional experienced in active listening and data entry. Resolved customer inquiries and enhanced satisfaction through effective time management and multi-tasking in fast-paced environments. Contributed to team success by addressing escalated support issues and fostering client loyalty.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Portal (Visanet Dominicana)
Santo Domingo Este
01.2023 - 06.2025
  • Provided excellent customer service and support to clients.
  • Handled customer complaints and provided effective solutions promptly.

Inbound Call Center Representative

EJF Outsource
01.2022 - 11.2022
  • Resolved customer inquiries and concerns to enhance satisfaction and loyalty.

Education

High School Diploma - Industrial psychology/Human resources

UNPHU

High School Diploma -

Colegio San José Obrero
REP.DOM

English

Dominico americano
REP DOM

Skills

  • Customer service
  • Active listening
  • Conflict resolution
  • Team collaboration
  • Time management
  • Problem solving
  • Project management
  • Database management

Languages

  • English, Conversational
  • Spanish, Advanced

Timeline

Customer Service Representative

Portal (Visanet Dominicana)
01.2023 - 06.2025

Inbound Call Center Representative

EJF Outsource
01.2022 - 11.2022

High School Diploma - Industrial psychology/Human resources

UNPHU

High School Diploma -

Colegio San José Obrero

English

Dominico americano
Laisha Garrido