Laisha Rodriguez
Laredo
Summary
Highly organized and dependable Administrative Assistant with strong experience in office support, recordkeeping, customer service, and scheduling. Adept at managing multiple tasks in fast-paced environments with professionalism and efficiency. Bilingual in English and Spanish with a background in healthcare administration and hands-on experience supporting physicians and medical offices. Known for clear communication, team collaboration, and delivering exceptional service.
Overview
4
4
years of professional experience
Work History
Medical Office Assistant
Safari Pediatrics
Laredo
02.2025 - Current
- Manage patient intake, update records, and schedule appointments using electronic medical records (EMR).
- Support physicians by organizing charts and preparing exam rooms.
- Communicate with families regarding follow-up visits and office procedures.
- Ensure the front desk area is welcoming, organized, and efficiently run.
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Connections Associate
HEB Store
Laredo
06.2022 - Current
- Provided product samples and maintained promotional displays for brand marketing.
- Supported store operations through team communication and organized setups.
- Maintained clean and efficient work areas while engaging positively with customers.
- Greeted and assisted customers with inquiries regarding products and services.
Registration Representative
STAT Specialty Hospital
Laredo
12.2022 - 06.2023
- Registered patients, verified insurance, and maintained up-to-date records.
- Assisted with front desk operations, appointment scheduling, and file management.
- Helped reduce wait times and improve patient experience through organized workflows.
Team Member
Chick-fil-A
Laredo
03.2021 - 06.2022
- Delivered top-tier customer service and maintained a clean, welcoming environment.
- Resolved concerns professionally and supported teamwork during high-volume hours.
- Gained experience in handling transactions and multitasking under pressure.
Education
Medical Assistant Program -
South Texas Training Center
Laredo, TX02.2025
High School Diploma -
Lyndon B. Johnson High School
Laredo, TX05.2021
Associate of Science - Science
Laredo Community College
Laredo, TXSkills
- Office Administration
- Scheduling
- Customer Service
- Time Management
- Office Recordkeeping
- Data Entry
- Front Desk Etiquette
- Phone Etiquette
- Filing & Scanning
- Bilingual: English & Spanish
Timeline
Medical Office Assistant
Safari Pediatrics
02.2025 - Current
Registration Representative
STAT Specialty Hospital
12.2022 - 06.2023
Connections Associate
HEB Store
06.2022 - Current
Team Member
Chick-fil-A
03.2021 - 06.2022
Medical Assistant Program -
South Texas Training Center
High School Diploma -
Lyndon B. Johnson High School
Associate of Science - Science
Laredo Community College
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