Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lajerinika Wilson

Dallas

Summary

Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

9
9
years of professional experience
2011
2011
years of post-secondary education

Work History

Front Desk Receptionist

Holiday Inn Express Hotel Suites
Plano
12.2024 - Current
  • Greeted guests warmly and ensured a positive first impression.
  • Managed check-in and check-out procedures efficiently for guests.
  • Answered phone calls promptly, addressing inquiries and reservations.

Front Desk Receptionist

Holiday Inn Express Hotel Suites
Shreveport
10.2020 - 11.2023
  • Greeted guests warmly and ensured a positive first impression.
  • Managed check-in and check-out procedures efficiently for guests.
  • Answered phone calls promptly, addressing inquiries and reservations.

Front Desk Receptionist

Hampton Inn & Suites By Hilton
Shreveport
12.2019 - 05.2020
  • Greeted guests warmly and ensured a positive first impression.
  • Managed check-in and check-out procedures efficiently for guests.
  • Answered phone calls promptly, addressing inquiries and reservations.

Housekeeper Team Supervisor

Diamond Jacks Casino
Shreveport
09.2016 - 12.2018
  • Supervised daily cleaning operations for guest rooms and public areas.
  • Trained and mentored new housekeeping staff on procedures and safety protocols.
  • Coordinated schedules to ensure adequate staffing during peak hours.

Education

Woodlawn High School
Shreveport, Louisiana

Skills

  • guest relations
  • check-in procedures
  • reservation management
  • cash handling
  • front desk operations
  • schedule management
  • attention to detail
  • Phone etiquette
  • Office supplies inventory management
  • Call routing
  • Multitasking and organization
  • Filing and sorting
  • Telephone etiquette

Timeline

Front Desk Receptionist

Holiday Inn Express Hotel Suites
12.2024 - Current

Front Desk Receptionist

Holiday Inn Express Hotel Suites
10.2020 - 11.2023

Front Desk Receptionist

Hampton Inn & Suites By Hilton
12.2019 - 05.2020

Housekeeper Team Supervisor

Diamond Jacks Casino
09.2016 - 12.2018

Woodlawn High School
Lajerinika Wilson