Lajolla Fontenot
Beaumont,TX
Summary
Being a useful part of a well-reputed organization to enhance my skills in order to accept the challenges, through my professional experience Committed Correctional Officer with passion for criminal justice. Experienced in maximum and medium security locations. Extensively trained in suicide prevention and defensive tactical techniques.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Correctional Officer
Texas Department Of Criminal Justice
Beaumont, TX
10.2022 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Assistant Community Director
Trinity Multifamily
Port Arthur, TX
12.2021 - Current
- Assists manager is scheduling and coordinating the duties of on-site staff
- Address tenant concerns and needs in a timely manner
- Assists manager in performing regular property inspections
- Follow proper tenant intake procedures
- Ensure money management guidelines are followed
- Excellent organizational and communication skills.
Shift Supervisor
GIRLS HAVEN
Beaumont, TX
08.2019 - 12.2021
- To maintain the safety and security of the facility
- To supervise the residents during day time in different areas of the house
- To make sure all paperwork is completed before the shift ends.
Disaster Case Manager
Catholic Charities
Houston, TX
01.2016 - 08.2019
- Assist in the restoration of pre-disaster social service benefits for qualified individuals
- Verify unmet needs by obtaining records and/or contacting vendors
- Network with other organizations to guide client through sequence of delivery services without duplication of benefits and services
- Advocate with and for clients by activities including, but not limited to: Preparing for and making case presentations on behalf of the client
- Actively participating in long term recovery groups where such exists; and Providing support and advocacy with governmental and non-governmental agencies and organizations when necessary
- Monitor client progress toward recovery goals
- Document using standardized forms and enter relevant information into the client registry in a timely manner
- Provide continuity of client services through case transfer or case closure
- Perform outreach to identify vulnerable persons in need of services and referrals
- Screen applicants promptly and responsively to identify urgency of need and direct individuals to appropriate services, providing accurate and timely information and referral
- Perform intake interviews via phone and /or in person, linking survivors to resources for urgent needs
- Conduct comprehensive, individualized, strengths-based, and culturally responsive assessments of each client's disaster recovery needs and available resources
- Engage each client to cooperatively participate in the development, implementation, and ongoing review of an individualized disaster recovery plan
- Empower the disaster survivor to effectively access the resources available in accordance with the sequence of assistance for disaster recovery
- Provide, refer, or otherwise arrange for individuals and families to receive needed services and resources identified in the recovery plan through the following action.
Correctional Officer
TDCJ
Beaumont, TX
03.2012 - 01.2013
- Assumes a high level of responsibility for the care and custody of assigned offenders through knowledge of and adherence to laws, rules, regulations, and standard operating procedures governing the Texas Department of Criminal Justice (TDCJ)
- Searches for contraband and provides security; counts, feeds, and supervises offenders in housing, work, and other areas accessed by stairs; and maintains security of assigned areas involving long periods of sitting and standing, climbing stairs and ladders to reach assigned areas, and working at heights
- Provides custody and security of offenders including observing actions of offenders, squatting and bending to conduct 'pat' and 'strip' searches of offenders, restraining and securing sometimes assaultive offenders, and transferring and transporting offenders by walking or riding in various vehicles such as trailers, vans, buses, and other forms of transportation
- Supervises and provides security of offenders performing technical skills such as construction, maintenance, laundry, food service, and in varied industrial and agricultural operations which involve climbing stairs and ladders and climbing around the inside or outside of buildings; works outdoors and indoors without air conditioning; works around motorized or moving equipment and machinery; and is subject to all types of weather
- Ability to work protracted, irregular, and overtime hours as needed; responds to emergencies, including climbing stairs and ladders while searching for escaped offenders, hearing calls for and calling for help, giving first aid at the emergency site, carrying an injured or unconscious offender or employee various distances to safety up or down stairs and ladders; and uses force and deadly force, including the use of chemical agents and firearms, to control offenders
- Correctional Institutions Division
- Reads, reviews, and properly applies information found in offender records which is related to the offender's health and safety and to the security of the facility; provides leadership and technical guidance to other staff; complies with policies, procedures, rules, and regulations; enforces offender disciplinary rules; and prepares and maintains records, forms, and reports
- Performs a variety of marginal duties not listed, to be determined and assigned as needed.
Case Manager/ Monitor
Geo Care
Beaumont, TX
10.2010 - 01.2012
- Performed the duties of a Monitor including resident intakes, check-ins, breath analysis and drug screens, to provide backup when necessary
- Prepares written personalized programs for each resident to establish measurable criteria of expected behavior and accomplishments and a time frame for achieving specified goals
- Reviews plan with residents on a weekly basis and document progress or revisions so that they are gaining the life skills necessary to make a successful re-entry into the community
- Assists residents to establish personal budget, locate suitable housing, enroll in educational and vocational programs and participate in family and community activities, as appropriate, to ensure that they are working towards financial independence
- Monitors facility sanitation and safety
- Assigns daily housekeeping chores to residents to comply with facility standards
- Oriented residents upon arrival at facility to provide smooth assimilation into program including having them complete paperwork, take facility tours, or introduce to other residents
- Make entries into confidential resident files to provide the structure for case analysis and program planning and to provide documentation of program participation
- Ensure files are secure to protect resident confidentiality
- Assists Job Developers to verify residents' jobs to ensure residents' employment is suitable under established program plan
- Counsels unemployed residents by providing guidance in obtaining employment in cooperation with the Job Developer
- Verifies residents' pass plan through pass sponsorship according to contract so that the resident is accountable for his/her whereabouts in the community
- Prepares terminal reports within established time parameters upon resident release to summarize program performance and to satisfy contract requirements
- Participates in staff meetings by sharing observations and recommendations regarding the facility, residents and staff relations to identify and solve problems and function as a unified team
- Maintains confidentiality obtained through job duties regarding employees, vendors, residents, and outside agencies so that sensitive information is only given on a 'need to know' basis
- Monitors client compliance with alcohol and drug counseling when required
- Reports all program violations to the appropriate agency or official via the established reporting parameters
- Conducts orientation meetings with new clients to explain program rules and regulations
- Verbally explains the client contract in detail to ensure that the client understands his/her responsibilities
- Installs electronic monitoring equipment on new clients when necessary
- Sets client schedules and specifies all approved activities based on sentencing information
- Approves temporary schedule changes for approved activities
- Communicate effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation
- Complies with work rules and policies as explained in the company Employee Handbook, and the Facility Policies and Procedures Manual; and responds positively to directives from managers and supervisors in a cooperative spirit to ensure conformance to standards
- Adheres to attendance policy; work overtime as required, to ensure adequate coverage of the program and to ensure the safety and security of the residents
- Complies with safety rules; take appropriate corrective action to ensure work is performed in a safe manner and without injury to self or others
- Communicates effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation
- Performs other duties as assigned.
Education
High School Diploma -
Central Medical Magnet High School
Beaumont, TXSkills
- Customer Service
- Microsoft Word
- Desktop Support
- Tech Support
- MAC
- Customer Support
- Call Center
- English
- Typing
- Fair Housing regulations
- Emergency Response
- De-Escalation Techniques
- Conflict resolution skills
- First Aid Training
- Inmate Supervision
- Mental health awareness
- Correctional facility procedures
- Policy Enforcement
- Restraint Techniques
- Inmate monitoring
- Safety and security enforcement
- Self-defense tactics
- Search and seizure procedures
- Observation
- Surveillance
- Contraband Seizure
- Safety
- Security Procedures
- Stress Tolerance
- Relationship building and management
- Facility Security
- Weapons training
- Prisoner Transport
- Crisis intervention training
- Central and pod control
- Suicide Prevention
- Search Procedures
- Criminal Justice
- Negotiation
- Incident Reporting
- Inmate Transport
- Cell Inspections
Certification
- Twic card, 03/2018, 03/2023
- Security Guard, 03/2018, 03/2019
- Licensed to carry, 06/2018, 03/2022
- First Aid Certification
Additional Information
Sharp, quick learner ready to get involved. Highly motivated to achieve set goals. Highly effective in promoting a positive, productive environment. Computer Skills: Typing Speed: 40 Words Per Minute. Personal Computers, Utility Software (Virus, File Compression, etc), Word Processing Software (Word, WordPerfect, etc). Driver's License: Class C - Standard Driver's License
Workauthorization
Authorized to work in the US for any employer
Personal Information
Willing To Relocate: Anywhere
Timeline
Correctional Officer
Texas Department Of Criminal Justice
10.2022 - Current
Assistant Community Director
Trinity Multifamily
12.2021 - Current
Shift Supervisor
GIRLS HAVEN
08.2019 - 12.2021
Disaster Case Manager
Catholic Charities
01.2016 - 08.2019
Correctional Officer
TDCJ
03.2012 - 01.2013
Case Manager/ Monitor
Geo Care
10.2010 - 01.2012
High School Diploma -
Central Medical Magnet High School