Lajoya Martindale
Little Rock,AR
Summary
Salon owner and licensed hairstylist with experience in salon operations, customer relationship management, and marketing strategy. Attract new clients through targeted outreach and service promotions while maintaining strong retention. Ensure efficient daily workflow using scheduling and inventory management.
Overview
16
16
years of professional experience
Work History
Business Salon Owner/Customer Relations
Owner
Little Rock, AR
07.2018 - Current
- Assisted with staff schedules and client appointment coordination.
- Developed marketing plans to attract new clients and support salon operations.
- Managed daily salon operations in fast-paced service setting.
- Coordinated staff schedules and client appointments to keep workflow organized.
- Directed marketing efforts to attract new clients.
- Monitored product and supply inventory to maintain stock levels.
- Coordinated staff and client appointment schedules to optimize workflow.
- Executed marketing strategies to generate new client interest and boost engagement.
- Oversaw inventory processes to ensure adequate supply availability. inventory control for salon products and supplies.
Barber Stylist , Salon 21
Independent Contractor
North Little Rock, Arkansas
03.2018 - 02.2019
- Performed hair trimming and styling services for clients for weddings and special occasions to help clients look and feel best on the big day.
- Advised clients on hairstyles tailored to enhance their facial features and coloring.
- Consulted with clients to understand their desired styles and needs effectively.
- Cultivated lasting relationships with regular clients through attentive and personalized service.
- Coordinated appointment scheduling to optimize time management and enhance client satisfaction.
- Communicated effectively with customers to create a pleasant experience.
- Provided excellent customer service by responding quickly to inquiries or complaints.
Arkansas College of Barbering & Design
Student
Little Rock , AR
04.2017 - 04.2018
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified the needs of customers promptly and efficiently.
- Curl, color, or straighten hair, using special chemical solutions and equipment.
- Shampooed clients' hair to maintain cleanliness and prepare for styling.
- Clean and sterilize shears , combs, clippers and other tools
- Prioritized and organized tasks to efficiently accomplish service goals.
- Ordered necessary supplies to ensure salon operations ran smoothly.
- Stayed informed of the latest styles and hair care techniques.
- Completed day-to-day duties accurately and efficiently.
- Cleaned workstations and swept floors to maintain a tidy salon environment.
Certified Nursing Assistant
Briarwood Nursing and Rehabilitation Center
Little Rock, AR
07.2010 - 03.2017
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and safety in resident living areas and common spaces.
- Supported residents during meals, ensuring nutritional needs were met.
- Documented patient information accurately in electronic health records.
- Provided emotional support and companionship to residents and families.
- Trained new staff on best practices in resident care procedures.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to the charge nurse.
- Served meals to patients in their rooms.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted residents in walking safely, using mobility aids when necessary. with or without self-help devices.
- Responded quickly to emergency situations involving sudden illness or injury.
- Provided residents with drinking water to ensure proper hydration throughout the day. and nourishment to residents.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Assisted residents in preparing for activities and social programs.
- Cleaned and sanitized patient rooms according to established protocols.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Education
High School Diploma -
North Pulaski High School
Jacksonville, AR05-2008
Skills
- Salon operations
- Appointment scheduling
- Customer consultation
- Hair styling techniques
- Advanced styling techniques
- Hair coloring
- Hair enhancement methods
- Blow drying and styling
- Inventory management
- Marketing strategy
- Salon marketing
- Client acquisition strategies
- Social media promotion
- Staffing
- Team leadership
- Staff performance reviews
- Salon maintenance procedures
- Business growth and retention
- Time management
- Customer relationship management
Timeline
Business Salon Owner/Customer Relations
Owner
07.2018 - Current
Barber Stylist , Salon 21
Independent Contractor
03.2018 - 02.2019
Arkansas College of Barbering & Design
Student
04.2017 - 04.2018
Certified Nursing Assistant
Briarwood Nursing and Rehabilitation Center
07.2010 - 03.2017
High School Diploma -
North Pulaski High School