Overview
Work History
Timeline
LaJuanda West

LaJuanda West

Conroe,TX

Overview

27
27
years of professional experience

Work History

Customer Service Representative

Woodlands Water Agency
The Woodlands, TX
02.2017 - Current
  • Answer phones for Customer Service Department
  • Pick up mail from post office/distribute mail
  • Collect payments for Water/Sewer taps, New Projects, Pool inspections
  • Make work orders for the field, update Tap book
  • Run errands as necessary
  • Set up new accounts for Commercial/Residential properties
  • Data Entry
  • Order meals/set up room for monthly board meetings/events
  • Process Customer Service Inspection Reports
  • Ensure project files are completed and scanned
  • Order meals for MUD meetings and assist setting up

Tax Clerk

Meador Staffing Agency/Woodlands Water Agency
The Woodlands, TX
02.2015 - 02.2017
  • Answer phones
  • A/R
  • Cashier
  • Customer Service

Fine Jewelry Sales Associate

JCPenney
Conroe, TX
10.2011 - 02.2013
  • Responsible for all aspects of customer satisfaction
  • Maintain accurate daily diamond count
  • Assist with inventory control and asset management
  • Restock and distribute merchandise as needed
  • Responsible for money exchange/cashier
  • Ability to work in multiple departments as needed

Correctional Care Associate

University of Texas Medical Branch
Huntsville, TX
06.2006 - 07.2010
  • Pull medical records for audits and patient reviews
  • Review and analyze medical records
  • Chart orders
  • Schedule inmates for Oncology/Surgery Appointments
  • Health Summary for Classification (HSM-18)
  • Process release information for lawyers, courts and attorneys pertaining to parole board
  • Process lab and x-ray reports
  • Process orders for doctors supplies
  • Create documents/reports for staff
  • Manage requisitions
  • Proactively identify gaps in the order placement process and recommend solutions
  • Monitor business processes and metrics with respect to order placement
  • Maintain database to insure orders were placed and received on a timely basis
  • Trained in ship/global, contract management

Teachers Aide

Conroe ISD
Conroe, TX
01.1998 - 07.2006
  • Answer phones
  • Identify and implement process improvements
  • Prepare instructional material for classroom
  • Assist in preparation, accumulation and maintenance of materials
  • Process requisitions for supplies
  • Work with groups of children
  • Attend to physical needs of students

Tax Clerk

Montgomery County Tax Office
Conroe, TX
10.1997 - 12.1997
  • Extensive data entry
  • Identify and implement process improvements
  • Process all new vehicle registrations
  • Heavy customer contact and phones
  • Responsible for database maintenance
  • Prepare daily order paperwork for filing and reporting

Timeline

Customer Service Representative - Woodlands Water Agency
02.2017 - Current
Tax Clerk - Meador Staffing Agency/Woodlands Water Agency
02.2015 - 02.2017
Fine Jewelry Sales Associate - JCPenney
10.2011 - 02.2013
Correctional Care Associate - University of Texas Medical Branch
06.2006 - 07.2010
Teachers Aide - Conroe ISD
01.1998 - 07.2006
Tax Clerk - Montgomery County Tax Office
10.1997 - 12.1997

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LaJuanda West