Dedicated healthcare professional with extensive experience in patient scheduling, electronic health record management, and regulatory compliance. Known for effective communication and team collaboration, contributing to improved patient care and overall clinic operations.
Overview
30
30
years of professional experience
Work History
Health Technician III
Rutgers, The State University of New Jersey
New Brunswick
03.2017 - Current
Maintained accurate medical records in electronic health systems, ensuring readiness for patient care.
Coordinated appointments and managed patient schedules, enhancing workflow and reducing wait times.
Ensured compliance with federal regulations by maintaining confidential patient documentation.
Provided exceptional customer service through effective communication with patients, families, and staff, fostering a supportive healthcare environment.
Nurse Unit Secretary
JFJ Medical Center
Edison
08.2012 - Current
Collaborated with healthcare teams to create effective patient care plans.
Educated patients and families on health management and medical procedures.
Documented patient information accurately in electronic health record systems.
Maintained a safe environment for staff and patients by following safety protocols.
Facilitated communication among healthcare team members through interdisciplinary meetings.
Advocated for patients by upholding their rights, values, and beliefs.
Managed inventory of office supplies to ensure smooth clinic operations.
Processed medical documents and insurance claims with high accuracy.
Office Manager
Inman Dental Care
Edison
06.1996 - 09.2015
Coordinated patient scheduling and maintained appointment calendars to optimize patient flow.
Supervised front desk staff and trained on customer service protocols to enhance client interactions.
Streamlined patient intake procedures to enhance workflow efficiency.
Oversaw billing processes, ensuring accurate submission of insurance claims.
Managed inventory of office supplies and ordered materials to ensure uninterrupted office operations.
Developed and implemented office policies to ensure operational consistency.
Monitored client payments, contacting clients promptly regarding past due accounts.
Health Information Management Electronic Health Record Analyst Technician at Dignity Health CommonSpirit St. Rose SienaHealth Information Management Electronic Health Record Analyst Technician at Dignity Health CommonSpirit St. Rose Siena
Patient Care Technician/Health Unit Coordinator at Advent Healthcare HospitalPatient Care Technician/Health Unit Coordinator at Advent Healthcare Hospital