Lakan Pennington
Shepherd,TX
Summary
Compassionate and organized professional with experience in administrative support, education, and caregiving. Skilled in customer service, scheduling, multitasking, and fostering positive environments. Seeking a role where I can continue to provide meaningful support to individuals and teams.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Lake Conroe Counseling Center
Conroe, TX
04.2025 - Current
- Scheduled client appointments and coordinated calendars for multiple counselors
- Answered multi-line phone system and directed calls or inquiries professionally
- Checked patients in and out, maintaining confidentiality and HIPAA compliance
- Processed billing and payments with accuracy and attention to detail
- Maintained a welcoming office environment and supported administrative needs
Family Caregiver
Self-Employed
Shepherd, TX
08.2018 - Current
- Assisted with daily living activities including transportation, hygiene, and meals
- Scheduled and coordinated medical appointments and medication management
- Provided emotional support and companionship, promoting mental well-being
- Maintained a clean, safe, and organized home environment
- Supported physical therapy exercises and mobility routines
Substitute Teacher / Daycare Support
Shepherd ISD
Shepherd, TX
08.2022 - 05.2023
- Delivered classroom instruction for Pre-K through high school in the absence of regular teachers
- Supervised daycare students, ensuring a safe and engaging environment
- Followed lesson plans and implemented age-appropriate learning activities
- Maintained discipline and structure while promoting a positive learning space
Substitute Teacher
Shepherd ISD
Shepherd, TX
08.2022 - 05.2023
- Filled in for teachers across grade levels, ensuring continuity of instruction
- Managed classroom behavior and engaged students in productive activities
Sales Associate
CSDS Vinyl
Conroe, TX
02.2018 - 06.2018
- Delivered personalized customer service and built relationships to encourage repeat business
- Handled point-of-sale transactions and maintained cash register accuracy
- Organized inventory and created appealing merchandise displays
- Processed returns and exchanges according to company policy
Family Caregiver
Self-Employed
Shepherd, TX
06.2017 - 01.2018
- Provided full-time care and emotional support for a family member with medical needs
- Managed daily routines and created a stable home care environment
Education
High School Diploma -
Shepherd High School
Shepherd, TX05.2017
Skills
- Compassionate caregiving
- Transportation assistance
- Emotional support
- Household management
- Customer service
- Active listening
- Child safety
- Time management
- Cleaning and sanitation
- Lesson planning
Timeline
Front Desk Receptionist
Lake Conroe Counseling Center
04.2025 - Current
Substitute Teacher / Daycare Support
Shepherd ISD
08.2022 - 05.2023
Substitute Teacher
Shepherd ISD
08.2022 - 05.2023
Family Caregiver
Self-Employed
08.2018 - Current
Sales Associate
CSDS Vinyl
02.2018 - 06.2018
Family Caregiver
Self-Employed
06.2017 - 01.2018
High School Diploma -
Shepherd High School
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