LaKatlyn Milton
Staunton,VA
Summary
Esthetician with strong business, sales and customer service skills necessary to meet spa goals and exceed client expectations. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
The Lodge at Old Trail
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Esthetician
Self Employed Services
11.2022 - Current
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Performed waxing services on clients including eyebrows, lip, chin, and full face. As well as under arm, legs and bikini
- Assisted in the development of customized skin care regimens for clients.
Esthetician
Hand and stone massage and facial spa
10.2022 - 05.2024
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Assisted in the development of customized skin care regimens for clients.
- Maintained cleanliness of treatment room and equipment between appointments.
- Greeted clients upon arrival to spa and provided information about services offered.
- Demonstrated proper use of all products to ensure client satisfaction with results.
- Conducted consultations with new clients to assess skin type and discuss desired outcomes.
- Educated clients on proper skin care techniques according to individual needs.
- Recommended additional treatments or products based on individual customer needs.
- Checked supplies inventory regularly to ensure adequate stock levels at all times.
- Adhered to safety protocols throughout all procedures to minimize risk of injury or infection.
- Assisted in marketing efforts by providing input on promotional materials and events.
- Attended continuing education courses related to esthetics industry advancements.
- Kept detailed records of client visits, treatments performed, and product purchases.
- Communicated effectively with other members of the spa team regarding client concerns.
- Maintained up-to-date knowledge of latest trends in esthetics industry through research.
- Ensured compliance with state regulations related to sanitation and health standards.
Education
Licensed Esthetician - Esthetics
Institute of Advanced Medical Esthetics
Richmond, VA06.2022
High School Diploma - undefined
Robert E Lee High School
Staunton, VA05.2017
Skills
- Customer Service
- Infection Control
- Laundry Management
- Hardworking
- Detail-Oriented
- Chemical Handling
- Supply Inventory Management
- Skin Rejuvenation
- Outstanding Client Care
- Dermalogica
- LED Light Therapy
- Retail Sales
- Sales Background
- Scheduling
- Product Promotions
- Client Intakes
- Sanitization
- Consultations
Certification
Esthetician license
Dermalogica pro
Timeline
Server
The Lodge at Old Trail
06.2024 - Current
Esthetician
Self Employed Services
11.2022 - Current
Esthetician
Hand and stone massage and facial spa
10.2022 - 05.2024
Licensed Esthetician - Esthetics
Institute of Advanced Medical Esthetics
High School Diploma - undefined
Robert E Lee High School
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