Lakayla Wilson
Maumelle,AR
Summary
Prioritizes positive customer service outcomes with patient communication of procedures and calm demeanor throughout hostile interactions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Focused professional with 10 years of experience dealing at card tables for casinos and private events. Customer-oriented employee building rapport and facilitating positive experiences.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Customer Service / Gate Agent
Envoy Airlines
Little Rock, Arkansas
05.2024 - Current
- Provided updated flight information to passengers, keeping them informed of any changes or delays in their travel plans.
- Checked in passengers efficiently, verifying identification and travel documents for accuracy and compliance with airline policies.
- Maintained clear communication between ground staff, flight crew, and other airport personnel to ensure smooth gate operations.
- Demonstrated strong knowledge of airline policies and procedures to ensure seamless gate operations.
Cashier
Kroger
Maumelle, AR
02.2023 - 06.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
Cashier
Wal Mart No. 2546
Maumelle, AR
01.2021 - 03.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
Education
High School Diploma -
Maumelle High School
Maumelle, AR05-2024
Skills
- Organizational skills
- Positive attitude
- Excellent customer service
- Team player attitude
- Reliability and punctuality
- Excellent Customer Service
- Stress Tolerance
- Conflict Resolution Abilities
- Quick Learner
- Multitasking
- Teamwork and Collaboration
- Friendly, Positive Attitude
Timeline
Customer Service / Gate Agent
Envoy Airlines
05.2024 - Current
Cashier
Kroger
02.2023 - 06.2024
Cashier
Wal Mart No. 2546
01.2021 - 03.2023
High School Diploma -
Maumelle High School