Lake Nezat
Sales/Customer Service
Gulfport,MS
Summary
Calm and Professional Team Member w/ great problem solving skills and a drive to learn and compete in any environment efficiently. Ready to take on any task at any time and a person who any employer can rely on to get the job done.
Punctual and honest Customer Service with solid background in Fast Paced environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Customer Service Cashier
Southern Multifoods
Opelousas, LA
08.2021 - 11.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Handled a daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
Package Management
Nezat's Cajun Seasonings
Port Barre, LA
05.2020 - 08.2021
- Assisted established management staff with operational oversight, business development and process improvement strategies.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Devised processes to boost long-term business success and increase profit levels.
- Collaborated in professional team to solve workflow issues.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
Education
High School Diploma -
Breaux Bridge High School
Breaux Bridge, LA 08.2019 - 06.2020
Skills
Payment collection
Purchase assistance
Product and service sales
Cleaning and sanitizing
Product knowledge
Customer assistance
Order picking and processing
Strategic planning
Market trends knowledge
Developing promotional concepts
Customer engagement
Timeline
Customer Service Cashier
Southern Multifoods
08.2021 - 11.2022
Package Management
Nezat's Cajun Seasonings
05.2020 - 08.2021
High School Diploma -
Breaux Bridge High School
08.2019 - 06.2020