Lake Rowland
Brainerd,MN
Summary
Dynamic Sales Specialist & Troubleshooter with a proven track record at Verizon, excelling in relationship building and customer service, as well as going above and beyond in achieving sales quotas. Adept at troubleshooting and providing tailored solutions, I enhance client satisfaction through effective communication and product knowledge. Committed to delivering exceptional service, I consistently foster strong client relationships and drive sales success.
Overview
3
3
years of professional experience
Work History
Sales Specialist
Verizon
10.2025 - Current
- Engaged customers to identify needs and recommend suitable products and services.
- Provided product demonstrations, enhancing customer understanding and satisfaction.
- Maintained knowledge of industry trends to deliver informed solutions to clients.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
Tech Associate
Target
Baxter, MN
03.2025 - 07.2025
- Assisted customers in selecting products to best suit their needs
- Worked face-to-face with customers on a daily basis
- Troubleshot devices to address customer concerns
Sales Consultant
Best Buy
Baxter, MN
10.2023 - 02.2025
- Assisted customers with product selection and provided tailored recommendations.
- Demonstrated product features and benefits to enhance customer understanding.
- Executed point-of-sale transactions accurately and efficiently.
- Collaborated with team members to maintain an organized sales environment.
Education
Associate of Science -
Central Lakes College
Brainerd, MN04.2026
Skills
- Relationship building
- Client relations
- Customer service and care
- Sales expertise
- Attention to detail
- Troubleshooting proficiency
- Communication skills
- Interpersonal skills
Timeline
Sales Specialist
Verizon
10.2025 - Current
Tech Associate
Target
03.2025 - 07.2025
Sales Consultant
Best Buy
10.2023 - 02.2025
Associate of Science -
Central Lakes College