Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lake Sabatini

Concord,NC

Summary

Dynamic operations leader with extensive experience at FedEx Ground, excelling in team management and process optimization. Proven track record in enhancing productivity through effective communication and strategic problem-solving. Skilled in safety compliance and performance metrics, driving operational excellence and fostering high-performing teams.

Overview

6
6
years of professional experience

Work History

Area Manager

FedEx Ground
Charlotte, North Carolina
08.2022 - 07.2025
  • Mentored team members, enhancing productivity and achieving high performance metrics.
  • Conducted training on procedures and safety practices to improve productivity KPIs.
  • Monitored performance metrics such as efficiency, accuracy, and productivity levels among sorts.
  • Communicated effectively with supervisors to report any issues or discrepancies.
  • Adapted quickly to new sorting technologies and methodologies introduced by the company.
  • Identified areas of improvement and developed strategies to increase efficiency.
  • Prepared reports on operational performance metrics and presented them to management team.

Operations Manager

FedEx Ground
Charlotte, North Carolina
07.2021 - 08.2022
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Measured and reviewed performance via KPIs and metrics.
  • Coordinated cross-functional teams to ensure timely delivery of products and services.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Conducted regular meetings with staff members to discuss any issues or concerns they may have had.

Linehaul Coordinator

FedEx Ground
Charlotte, North Carolina
10.2021 - 07.2022
  • Coordinated daily linehaul operations, ensuring adherence to safety regulations and policies.
  • Identified opportunities for streamlining processes or improving service levels across multiple locations.
  • Collaborated with warehouse staff to coordinate efficient loading and unloading processes for linehaul.
  • Conducted monthly inspections of vehicles to ensure compliance with safety regulations and maintenance schedules.
  • Communicating regularly with drivers regarding route changes or delays due to traffic or weather conditions.

Operations Coordinator

FedEx Ground
Cleveland, Ohio
03.2020 - 10.2021
  • Coordinating daily package sorting, loading, and delivery operations
  • Monitoring shipment schedules and resolving delays
  • Communicating with drivers, warehouse teams, and customer service
  • Managing shipping documents and data entry
  • Ensuring compliance with safety and operational policies

Package Handler

FedEx Ground
Cleveland, Ohio
08.2019 - 03.2020
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Assisted in training new employees on package handling processes.

Education

Powersports Technicians

Ohio Technical College
Cleveland, OH
12-2018

Skills

  • Leadership and team management
  • Operations oversight
  • Problem-solving and decision-making
  • Communication and collaboration
  • Safety and compliance

Timeline

Area Manager

FedEx Ground
08.2022 - 07.2025

Linehaul Coordinator

FedEx Ground
10.2021 - 07.2022

Operations Manager

FedEx Ground
07.2021 - 08.2022

Operations Coordinator

FedEx Ground
03.2020 - 10.2021

Package Handler

FedEx Ground
08.2019 - 03.2020

Powersports Technicians

Ohio Technical College

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