LaKeeanna Mathews Salazar
San Antonio,TX
Summary
Senior Clinic Operations Manager with expertise in leading large clinical teams and advancing quality care for children with autism. Experienced in managing more than 50 therapists and collaborating with Board Certified Behavior Analysts (BCBAs) to ensure that families receive essential resources and individualized support. Proven record of success in operational leadership, budget oversight, and program development, with a consistent focus on excellence in service delivery. Actively engaged in community outreach and advocacy, building partnerships that promote inclusion, strengthen family support systems, and expand access to care.
Overview
11
11
years of professional experience
Work History
Senior Clinic Operations Manager
Action Behavior Centers
San Antonio, Texas
05.2024 - Current
- Manages 50–55 therapists and supervises six BCBAs in clinical operations.
- Oversees daily clinic activities to ensure high-quality, individualized care for children with autism.
- Supports families by connecting them with tailored resources and services.
- Collaborate with senior leadership to implement best practices and uphold clinical standards.
- Drives efficiency through budget management, staffing, and workflow optimization.
- Implements operational procedures that enhanced clinic efficiency and service quality.
- Develops effective communication strategies and support systems in partnership with families.
Store Manager
Starbucks
San Antonio, Texas
06.2020 - 05.2024
- Forecasted sales, inventory demand, and labor requirements while developing annual budgets and operational plans.
- Managed high-volume store with weekly sales averaging $55,000 to $57,000.
- Led team of 23 to 27 employees, focusing on recruitment, training, and performance coaching.
- Implemented loss prevention, inventory management, and customer connection strategies.
- Fostered an inclusive team environment while driving district performance metrics.
- Coordinated special events to enhance community engagement with the organization.
Shift Supervisor
Starbucks
San Antonio, Texas
11.2015 - 12.2020
- Coordinated production activities across shifts and departments to enhance efficiency.
- Trained and mentored team members, reinforcing company mission and values.
- Delegated tasks to foster teamwork and adherence to company standards.
- Ensured compliance with OSHA regulations and maintained workplace safety protocols.
Daycare Teacher
Country Home Learning Center
San Antonio, Texas
10.2014 - 11.2015
- Cultivated developmentally appropriate learning environments for children ages infant–8 years.
- Designed interactive curriculum and monitored children’s progress.
- Maintained student records and ensured compliance with state and federal guidelines.
- Partnered with parents and caregivers to support student growth.
Education
Bachelor of Arts (B.A.) - Liberal Studies
Arizona State University
Tempe, Arizona05.2024
Associate in Science (A.S.) -
San Antonio College
San Antonio, Texas05.2019
Skills
- Talent Acquisition
- Community Engagement
- Cultural Awareness
- Team Collaboration
- Business Management
- Promotional Strategy
- Staff Training & Development
- Community Outreach Initiatives
- Healthcare Administration
- Clinical Standards
Volunteer Experience
Morgan’s Wonderland – San Antonio, TX
Volunteer | March 2025 – Present
- Supported inclusive recreation for individuals with disabilities
- Assisted staff in guest services and program activities
- Promoted accessibility and engagement for all participants
Haven for Hope – San Antonio, TX
Volunteer | 2021
- Sorted donations and served meals in soup kitchen
- Assisted with set-up, clean-up, and distribution of resources to individuals in need
San Antonio Food Bank – San Antonio, TX
Volunteer | 2020
- Prepared food and beverages for delivery to people in need
- Stocked shelves and recorded donations
- Supported community events with dignity and respect
San Antonio African American Community Archive and Museum – San Antonio, TX
Volunteer | 2020
- Attended community events and meetings to promote organizational goals
- Distributed brochures and led set-up and clean-up tasks
- Read to youth and engaged in outreach activities
Professional References
Eshana Watson Ghloar, LCSW
Email: eshanawatson@ymail.com | Phone: 210-209-1824
Alexandria Arriaga, PhD, BCBA, LBA
Senior Clinical Director, Action Behavior Centers
Email: alexandria.arriaga@actionbehavior.com | Phone: 210-246-3934
Natasha Sanchez
Operations Director, Gramma’s Place Early Learning Center
Email: grammasplacedaycare@gmail.com | Phone: 210-788-3308
Accomplishments
- Promotion to Senior Operations Manager, Action Behavior Centers (ABC) – Achieved after one year with the company (2025)
- Core Value of Excellence Award – 2024
- Manager of the Quarter – 2022
- Most Improved Customer Connection in District – 2021–2023
- Most Improved Drive Thru Times – 2021–2022
- Leader, Black Partner Network – 2021–2023
Timeline
Senior Clinic Operations Manager
Action Behavior Centers
05.2024 - Current
Store Manager
Starbucks
06.2020 - 05.2024
Shift Supervisor
Starbucks
11.2015 - 12.2020
Daycare Teacher
Country Home Learning Center
10.2014 - 11.2015
Bachelor of Arts (B.A.) - Liberal Studies
Arizona State University
Associate in Science (A.S.) -
San Antonio College
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