Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lakeena McQuaige

Broadway,NC

Summary

A motivated Shift Manager delivering efficient team leadership and exceptional customer service. Expertise in conflict resolution and certified in ServSafe, which complies with food safety standards, dedicated to creating a positive dining experience. Looking to thrive in higher opportunities in the Medical field.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Shift Manager

Pizza Hut
Southern Pines, North Carolina
06.2025 - Current
  • Supervised team members during busy shifts to ensure efficient service.
  • Trained new staff on food safety standards and operational procedures.
  • Coordinated front-line operations to maintain a positive customer experience.
  • Ensured cleanliness and organization of dining area and kitchen spaces.
  • Assisted in resolving customer complaints promptly and effectively.
  • Helped employees accomplish tasks during peak periods.
  • Managed daily cash intake by counting out registers and tabulating profits.

Education

Associate of Science - Medical Billing And Coding

Miller Motte
Hybrid
06-2022

Associate of Science - Medical Billing

American Academy Of Professional Coders
Hybrid

Skills

  • Team leadership
  • Food safety
  • Time management
  • Conflict resolution
  • Cash management
  • Customer service
  • Attention to detail
  • Communication skills
  • Process improvement
  • HCPCS coding
  • Insurance coding (ICD-9 and CPT)
  • Medical terminology
  • Medical billing

Certification

ServSafe

Timeline

Shift Manager

Pizza Hut
06.2025 - Current

Associate of Science - Medical Billing And Coding

Miller Motte

Associate of Science - Medical Billing

American Academy Of Professional Coders
Lakeena McQuaige