LaKeese Haysbert
Reading
Summary
Dynamic and detail-oriented professional with experience in depository, administrative support, and customer service. Adept at financial accuracy, data entry, and record management, with a proven track record of problem-solving and multitasking in fast-paced environments. Recognized for enhancing customer retention through exceptional customer-focused service and strong communication. Demonstrated ability to foster team collaboration, uphold professional ethics, and contribute to a secure and efficient workplace. Seeking opportunities in banking, administrative roles, or service support to leverage organizational skills, customer service expertise, and a commitment to excellence.
Overview
3
3
years of professional experience
Work History
Deposit Operations Specialist
Dave & Buster's
03.2023 - Current
- Manage financial records and transaction verification.
- Accurately process and reconcile daily financial transactions, ensuring compliance with company procedures.
- Verify and audit cash registers, kiosks, and deposits to identify and resolve discrepancies.
- Handle sensitive financial data with confidentiality and precision.
Front Desk Representative
Dave & Buster's
12.2021 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved customer complaints and concerns, resulting in improved customer retention and loyalty.
- Answer phone calls, handle inquires, reducing hold times and directing calls appropriately for improved communication across departments.
- Process cash and credit transactions with accuracy and efficiency.
Education
No Degree - Social Work
University of Cincinnati
Cincinnati, OH05-2027
High School Diploma -
Wyoming High School
Wyoming, Ohio05-2021
Skills
- Customer Service Excellence
- Reliability
- Exceptional Attention to Detail & Problem Solving
- Data Entry & Record Management
- Adaptability
- Team Collaboration & Communication
- Compliance with security requirements
- Professional Ethics
Timeline
Deposit Operations Specialist
Dave & Buster's
03.2023 - Current
Front Desk Representative
Dave & Buster's
12.2021 - Current
No Degree - Social Work
University of Cincinnati
High School Diploma -
Wyoming High School
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