Lakeesha Graves
Richmond,TX
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
9
9
years of professional experience
Work History
Special Education Paraprofessional
Lamar Consolidated Independent School District
Rosenberg, TX
08.2022 - Current
- Supported students with personalized accommodations, extra assistance, and educational assessments.
- Assisted in the implementation of accommodations outlined in IEPs such as seating arrangements or modified testing procedures.
- Offered emotional support during times of difficulty or crisis situations involving the student.
- Provided one-on-one instruction to students who needed extra help with learning tasks.
- Managed a class of special education students in the absence of the lead teacher.
- Motivated students using feedback and encouragement.
Security Guard
U.S. Security Associates
Houston, Tx
04.2017 - 11.2019
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Intervene in conflicts or disputes, using diplomacy and conflict resolution skills to de-escalate situations.
- Report incidents that may require further investigation or follow-up.
- Document and report any security-related incidents, observations, or irregularities.
- Maintain accurate and detailed logs of daily activities.
- Provide assistance and information to employees, visitors, and customers in a courteous and professional manner.
- Offer guidance on security procedures and protocols.
Rural Carrier Associate
United States Postal Service
Fulshear, Tx
12.2014 - 09.2016
- Maintained friendly and professional customer interactions.
- Provided customer service by answering inquiries regarding postal regulations, rates, forms, and other related services.
- Maintained accurate records of daily activities including deliveries, pickups, mileage and other pertinent information.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Responded promptly to customer complaints regarding delivery issues such as lost items or late arrivals.
Education
Associate of Science - Psychology
Houston Community College
Houston, TX12-2022
Bachelor of Science - Behavior Health Science
Grand Canyon University
Phoenix, AZSkills
- Verbal and Written Communication
- Conflict Resolution
- Assistive Technologies
- Interpersonal Communication
- Reliability
- Report Preparation
- Complex Problem-Solving
- Relationship Building and Management
- Time Management
- Detail Oriented
Military Experience
August 2007 - December 2013
Aviation Operations Specialist/Unit Administrator, United States Army
- Integrated and synchronized aviation elements into the company's mission.
- Checked the accuracy of over 800 flight plans.
- Developed an outstanding program to help maintain school records and awards for over 500 soldiers.
- Wrote executive plans that directed companies to conduct operations.
- Wrote and settled over 100 travel orders and vouchers.
- Maintained databases appropriate to the various records, reports and documents using MS Office (Excel, Word, Outlook and PowerPoint).
- Maintained Individual flight records and flight logs on incoming/outgoing flights.
References
References available upon request.
Timeline
Special Education Paraprofessional
Lamar Consolidated Independent School District
08.2022 - Current
Security Guard
U.S. Security Associates
04.2017 - 11.2019
Rural Carrier Associate
United States Postal Service
12.2014 - 09.2016
Associate of Science - Psychology
Houston Community College
Bachelor of Science - Behavior Health Science
Grand Canyon University
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