Lakeisha Belgrave
Fort Hood
Summary
I am a motivated and reliable high school graduate seeking an online position where I can apply strong customer service skills, teamwork, and a positive attitude in a fast-paced environment while continuing to learn and grow professionally. I am devoted to being the best representation of this company.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
BRITE Heating & Cooling LLC
Spring Lake, NC
01.2023 - 01.2026
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Processed service requests accurately, ensuring timely resolutions for clients.
- Collaborated with boss to streamline communication and improve operational workflows.
- Managed more than 30 customers per day.
- Remained respectful and polite to all customers no matter the circumstances.
Crew Member
The Home Depot
Sarasota, FL
10.2025 - 12.2025
- Assisted over 60 customers with locating products and answering questions
- Operated cash registers accurately and efficiently
- Maintained a clean, organized, and safe work environment
- Delivered friendly and professional customer service
Host
Chili’s
Aberdeen, NC
08.2025 - 09.2025
- Greeted and welcomed guests upon arrival
- Managed seating arrangements and waitlists
- Ensured dining and seating areas were clean and presentable
- Supported 23 team members to maintain smooth operations
Crew Member
McDonald’s
Aberdeen, NC
08.2025 - 09.2025
- Worked as cashier, drive-thru attendant, and front counter greeter
- Took over 300 orders daily, processed payments, and handled customer requests
- Provided fast, friendly service in a high-volume setting
- Followed company safety and cleanliness standards
Education
High School Diploma -
Overhills High School
Spring Lake, NC05.2024
Skills
- Achieved high customer satisfaction ratings through effective problem resolution Streamlined communication processes to enhance service delivery Strengthened customer relationships, resulting in increased retention rates
- Evaluated complex issues to inform decision-making and drive the execution of strategic initiatives
- Identified and assessed service-related issues to devise strategic resolutions that elevate service quality standards
- Directed call center functions, ensuring swift responses and solutions to elevate customer satisfaction
Timeline
Crew Member
The Home Depot
10.2025 - 12.2025
Host
Chili’s
08.2025 - 09.2025
Crew Member
McDonald’s
08.2025 - 09.2025
Customer Service Representative
BRITE Heating & Cooling LLC
01.2023 - 01.2026
High School Diploma -
Overhills High School