Lakeisha Benson
The Woodlands,Texas
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Bartender
Compass Group USA
11.2021 - Current
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
- Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Prepared garnishes by evenly slicing and pitting fruits.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Server
Sodexo USA
06.2018 - 03.2021
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Diploma -
Jack Yates Senior High School
Houston, TX06.2013
Skills
- Menu Memorization
- Food Service
- Food Running
- Service-oriented mindset
- Handling Difficult Customers
- Liquor, beer, and wine knowledge
- Wine and liquor knowledge
- Clear and effective communication
- Customer Service
- Elegant food plating
- Outgoing Personality
- Team player attitude
- Wine Pairings
- Food and Beverage Service
- Hospitality and Guest Service
- Fast Learner
- Engaging Customers
- Task Prioritization
- Responsible Serving
- Changing beer kegs
- Classic cocktails
Timeline
Bartender
Compass Group USA
11.2021 - Current
Server
Sodexo USA
06.2018 - 03.2021
Diploma -
Jack Yates Senior High School